Business Services- CSR

State of Mississippi

Jackson (MS)

On-site

USD 32,000 - 52,000

Full time

8 days ago

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Benefits offered by this job

Health/Prescription Insurance

Life Insurance

Flexible Spending Accounts

Paid Personal Leave and Sick Leave

Military Leave

Holidays

Job summary

State of Mississippi is seeking a Customer Service Representative in Hinds County (Jackson area). The role focuses on assisting the public, handling inquiries, and processing information to support state services.

Employees receive extensive benefits including health/prescription insurance, life insurance, flexible spending accounts, paid personal leave and holidays, retirement programs, and tuition reimbursement, with opportunities for career development and advancement within state government.

Qualifications

Education options include None, GED/High School Diploma, 30 semester hours, Associate's Degree, 90 semester hours, Bachelor's, Master's, Specialist, Doctorate.
No explicit required experience is listed; experience levels range from No experience to More than 10 years.
The posting is for a Mississippi state government CSR/administrative role in Hinds County, MS.

Education

None

GED or High School Equivalency Diploma / High School Diploma

30 semester hours

Associate's Degree / 60 semester hours

90 semester hours

Bachelor's Degree

Master's Degree

Specialist Degree

Doctorate Degree

Job description

Business Services- CSR in 25 - HINDS COUNTY, MS

See MSPB Careers for information regarding this classification

Benefits

Health/Prescription Insurance – Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first‑day coverage with no deductible.
Life Insurance – All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee’s annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.
Optional Insurances – Many agencies offer discounted premiums for dental, vision, and cancer insurance.
Flexible Spending Accounts – Many state agencies provide opportunity for employees to participate in pre‑tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.
Paid Personal Leave and Sick Leave – Employees are entitled to paid leave and sick leave.
Military Leave – In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.
Holidays – Employees receive up to 10 paid holidays to enjoy many of our nation’s celebrations with family and friends.
Retirement Programs – The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State’s retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement.
Deferred Compensation – State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan.
State Credit Union – All state employees are eligible to participate in the Mississippi Public Employees’ Credit Union.
Tuition Reimbursement – (information not provided but mention exists).
Career Development and Training – The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses.
Promotional Opportunities – Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.

Experience Requirements