Business Services Analyst

Middlesex County, New Jersey; New Brunswick (NJ); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Pension plan

Health and dental insurance

On-site wellness coaches

Paid vacation, sick, and holiday leave

Job summary

Middlesex County is seeking a Workforce Development specialist to build and sustain employer relationships, perform labor market analyses, and identify training opportunities across sectors. You will coordinate with training providers and educational partners to align workforce needs with talent pipelines.

The role requires 2–3 years in business development or industry relations, a bachelor’s degree, and residency in New Jersey. Local travel and occasional evening hours may be necessary.

Qualifications

• Bachelor's degree required in business administration, Workforce Development, Labor Relations, or related field.
• 2–3 years in business development, employer engagement, workforce/economic development, or industry relations.

Responsibilities

• Establish and maintain relationships with employers, trade associations, and industry partners within assigned sectors.
• Gather and analyze industry labor market data, trends, and workforce needs.
• Identify in-demand occupations, skills gaps, and opportunities for industry-driven training partnerships.
• Provide regular updates to inform the Division Head of Business Services.
• Collaborate with educational institutions and training providers to build sector-specific pipelines.

Skills

Networking

Communication

Data analysis

CRM proficiency

MS Office

Education

Bachelor's degree in business administration or related field

Tools

CRM software

Microsoft Office

Job description

Responsibilities:

• Industry Engagement & Relationship Building: Establish, build, and maintain strong relationships with employers, trade associations, and industry partners within an assigned sector(s).
• Labor Market Research & Data Analysis: Gather and analyze industry-specific labor market data, trends, and workforce needs.
• Identify in-demand occupations, skills gaps, and opportunities for industry-driven training partnerships.
• Provide regular updates and reports to inform the Division Head of Business Services.
• Partnership Development: Collaborate with educational institutions, training providers, and community-based organizations to build sector-specific workforce pipelines.
• Coordinate closely with the Job Developer to align the employer’s needs with the skills and goals of job seekers.
• Business Support Services: Assist businesses in accessing county-led career fairs, recruitment events, and customized hiring initiatives.
• Participate and aid the OWCD Team with career, partner, and pathways-related events.
• Promote participation in NJ DOL programs and other programs that will support workforce development throughout Middlesex County
• Reporting & Compliance: Document employer contacts, partnership activities, and outcomes in Business Services data systems.
• Track and report industry metrics, business growth, and partnership outcomes.
• Contribute to continuous improvement through employer feedback and analysis of performance data.
• General: Aid in maintaining all engagement platforms as directed by supervisor/management.
• The position may require local travel to meet with clients, attend community partner meetings, and support job fairs and client career events. Flexibility for occasional evening hours may be necessary.
• Executes other duties as assigned to support division and office objectives. The above summary is not exhaustive of all responsibilities required of this position.

Knowledge, Skills, and Abilities:

• Strong networking and relationship-building, and maintenance abilities
• Excellent communication and presentation skills
• Analytical mindset with the ability to translate data into actionable strategies
• Proficiency in Microsoft Office and CRM/client tracking systems

Qualifications:

• Education: Bachelor\'s degree in business administration, Workforce Development, Labor Relations, or a related field.
• Experience: Minimum of 2–3 years in business development, employer engagement, workforce/economic development, or industry relations.
• Employment is contingent upon successful completion of a post-interview, employer-paid physical examination, drug screening, and background check, in accordance with applicable New Jersey and federal law.
• This position requires New Jersey residency in accordance with R.S. 52:14-7 (New Jersey First Act).

The anticipated starting base pay for this position is:

• $50,000-$55,000 per year, depending on experience and qualifications.

Build your future while helping shape the future of your community. At Middlesex County, we’re committed to supporting our employees with competitive benefits and a workplace that values well-being and balance. Middlesex County is proud to provide the resources, support, and flexibility employees need to thrive both professionally and personally.

Join Middlesex County

Are you looking for a career that fits your interests and allows you to help your community? Middlesex County has opportunities for people with talent and drive!

Our 2,000+ employees work together to provide the services and support that make Middlesex County one of the healthiest, safest, and sustainable places to live work and play. We’re preparing for the future today with our Destination 2040 plan to help local businesses and residents grow and adapt to a continuously changing world.

You can build your own future while helping to build the future of your community. With competitive benefits, including a pension plan, on-site wellness coaches, and health and dental insurance, Middlesex County offers the support employees need. The County also promotes a healthy work-life balance with generous vacation, sick, and holiday leave.

Middlesex County is the most diverse county in New Jersey, and our employees reflect the dynamic energy of the County. We have locations throughout the County, from our downtown New Brunswick offices to our healthcare facilities to our parks system. No matter your interests and skills, there’s a place for you in Middlesex County. Build your career and your community – apply for a position with Middlesex County today.

For more information, visit middlesexcountynj.gov and find us onFacebookandInstagram.

Middlesex County is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by law.