Business Sales Representative - Strategic Accounts

Cricket Wireless LLC.; Hoover (AL); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Sign-on bonus

Medical/Dental/Vision coverage

401(k) plan

Paid Time Off and Holidays

Tuition reimbursement

Employee discounts

Job summary

AT&T in Hoover, Alabama seeks a Business Sales Representative - Strategic Accounts to own and grow a portfolio of complex Medium Business customers, balancing account management with pipeline development and consultative selling.

Role includes collaborating with sales engineers, partners, and cross-functional teams to design and deliver solutions that drive long-term revenue growth. Competitive base pay plus performance-based commissions and a $2,500 sign-on bonus for externals are offered.

Qualifications

• 5+ years of successful outside B2B sales experience, preferably with complex accounts, telecommunications, technology, SaaS, mobility, wired solutions, or business services.
• Documented success meeting or exceeding quota in a full-cycle sales role that required prospecting, account growth, negotiation, and closing.
• Ability to manage both sales and account-maintenance demands without losing focus on pipeline creation and revenue growth.
• Strong technical curiosity and ability to learn complex product sets, internal processes, wired and mobility terminology, and solution-design concepts.
• Demonstrated ability to work through internal teams, sales engineers, partner channels, and cross-functional resources to solve customer problems.
• Strong territory, account planning, pipeline management, prioritization, and forecasting discipline.
• Comfortable competing in a market where customers evaluate multiple providers, vendors, resellers, and channel options.
• Valid driver's license, satisfactory driving record, current auto insurance, and reliable transportation for market coverage.
• Bachelor’s degree is preferred, or equivalent combination of relevant sales experience and demonstrated performance.

Responsibilities

• Balance field and office collaboration: When not in the field, sales employees are expected to collaborate with their team from their assigned office location and place of work.
• Own and grow Platinum level accounts. Build account plans that prioritize retention, expansion, new opportunity creation, customer relationship depth, and long-term revenue growth.
• Balance service and sales priorities. Manage account maintenance and customer service needs while protecting time for prospecting, pipeline development, and closing new business.
• Create and manage strategic pipelines. Generate opportunities through account mapping, executive outreach, referrals, partner collaboration, customer expansion plays, and targeted prospecting.
• Navigate complex technical solutions. Learn and position wired, mobility, connectivity, and advanced technology solutions while translating technical capabilities into business outcomes.
• Orchestrate internal and partner resources. Collaborate with sales engineers, wired and mobility partners, indirect partners, product specialists, and support teams to design and deliver the right customer solution.
• Differentiate in a competitive market. Compete against direct providers, indirect competitors, vendors, resellers, and internal channel overlap by selling value, relationship, expertise, and business impact.
• Lead a consultative sales process. Diagnosing customer needs, uncover growth opportunities, overcome objections, and build solutions aligned to operational, technology, and financial priorities.
• Maintain disciplined CRM and forecast accuracy. Track pipeline, account activity, deal stage, next steps, expected close timing, and revenue impact with consistency and accuracy.
• Protect customer relationships. Serve as a trusted business advisor who can coordinate across service, sales, technical, and partner resources to help customers succeed.

Skills

Outside B2B sales experience

Quota carrying

Account management

Consultative selling

Cross-functional collaboration

Education

Bachelor's degree preferred

Job description

Job Description - External Exciting opportunity to be eligible for a $2,500 bonus when you join our team. Sign-on Bonus is limited to externals only.

As a Business Sales Representative - Strategic Accounts, you will own and grow a portfolio of complex, high-growth Medium Business customers while developing new opportunities across assigned accounts. These customers are expanding, evolving, and navigating increasingly complex technology decisions, requiring a consultative seller who can build trust, uncover business needs, and position solutions that create measurable value. This is a strategic, quota-carrying outside sales role for an experienced B2B seller who can balance account maintenance, service coordination, prospecting, pipeline creation, and complex solution selling. You will work closely with sales engineers, wired and mobility partners, indirect partners, and cross-functional teams to help customers evaluate technology choices, solve business challenges, and invest in solutions that support long-term growth. This role is designed for sellers who are technical, resourceful, disciplined, and comfortable competing in a sophisticated market where customers have more choices than ever.

Earn with confidence and upside. This role offers a competitive base salary as well as performance-based commission tied directly to your sales results. At 100% of target, annual earnings range from $88,100 to $109,700.

What you’ll do

• Balance field and office collaboration: When not in the field, sales employees are expected to collaborate with their team from their assigned office location and place of work.
• Own and grow Platinum level accounts. Build account plans that prioritize retention, expansion, new opportunity creation, customer relationship depth, and long-term revenue growth.
• Balance service and sales priorities. Manage account maintenance and customer service needs while protecting time for prospecting, pipeline development, and closing new business.
• Create and manage strategic pipelines. Generate opportunities through account mapping, executive outreach, referrals, partner collaboration, customer expansion plays, and targeted prospecting.
• Navigate complex technical solutions. Learn and position wired, mobility, connectivity, and advanced technology solutions while translating technical capabilities into business outcomes.
• Orchestrate internal and partner resources. Collaborate with sales engineers, wired and mobility partners, indirect partners, product specialists, and support teams to design and deliver the right customer solution.
• Differentiate in a competitive market. Compete against direct providers, indirect competitors, vendors, resellers, and internal channel overlap by selling value, relationship, expertise, and business impact.
• Lead a consultative sales process. Diagnosing customer needs, uncover growth opportunities, overcome objections, and build solutions aligned to operational, technology, and financial priorities.
• Maintain disciplined CRM and forecast accuracy. Track pipeline, account activity, deal stage, next steps, expected close timing, and revenue impact with consistency and accuracy.
• Protect customer relationships. Serve as a trusted business advisor who can coordinate across service, sales, technical, and partner resources to help customers succeed.

What you’ll Bring

• 5+ years of successful outside B2B sales experience, preferably with complex accounts, telecommunications, technology, SaaS, mobility, wired solutions, or business services.
• Documented success meeting or exceeding quota in a full-cycle sales role that required prospecting, account growth, negotiation, and closing.
• Ability to manage both sales and account-maintenance demands without losing focus on pipeline creation and revenue growth.
• Strong technical curiosity and ability to learn complex product sets, internal processes, wired and mobility terminology, and solution-design concepts.
• Demonstrated ability to work through internal teams, sales engineers, partner channels, and cross-functional resources to solve customer problems.
• Strong territory, account planning, pipeline management, prioritization, and forecasting discipline.
• Comfortable competing in a market where customers evaluate multiple providers, vendors, resellers, and channel options.
• Valid driver’s license, satisfactory driving record, current auto insurance, and reliable transportation for market coverage.
• Bachelor’s degree is preferred, or equivalent combination of relevant sales experience and demonstrated performance.

Join a sales organization where complex account ownership, technical growth, and customer impact matter. In Platinum, you will manage meaningful business relationships, compete in a sophisticated market, and partner across sales engineering, mobility, wired, indirect, and support teams to solve customer problems. This role is designed for experienced sellers who want more than transactional selling: it offers the challenge of balancing account strategy, service demands, technical solutioning, and new revenue growth. In addition to competitive pay and commission, AT&T offers paid training, comprehensive benefits, paid time off, tuition reimbursement, employee discounts, wellness programs, and career development resources designed to support long-term success.

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• Weekly Hours: 40
• Time Type: Regular
• Location: Hoover, Alabama
• Salary Range: $43,100.00 - $64,700.00
• AT&T and its subsidiaries are committed to equal employment opportunity.

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of-at AT&T, we create connections that change the world.