Business Relationship Manager Senior Deepening - Vice President

JPMorgan Chase & Co.; Bloomington (IL); On-site; USD 120,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. in Bloomington, IL is seeking a Business Relationship Manager Senior (BRM Deepening) in Business Banking.

You will manage a portfolio of large business clients, focus on deposits, cash management, and credit opportunities up to about $15 million, and deepen relationships through proactive financial solutions. You will support branch-based bankers, deliver high-touch client experiences, and collaborate across Wealth Management and Private Bank as needed to meet client goals

Qualifications

• Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting
• Demonstrated ability to anticipate clients’ issues and follow through with commitments
• Strong relationship-building and excellent communication skills
• Excellent organizational skills and ability to manage multiple priorities under deadlines
• Self-directed, proactive, and capable of navigating ambiguity

Responsibilities

• Manage, retain and deepen a portfolio of approximately 80-100 business clients with annual revenue >$5M; provide deposits and cash management solutions and underwriting support up to ~$15M
• Deliver an outstanding experience by providing customized business banking solutions tailored to client needs
• Utilize knowledge of business, finance, banking, credit, and risk management to promote solutions that maximize portfolio profitability
• Regularly conduct in-person/virtual calls with clients, referrals, and centers of influence to build primary banking relationships
• Coordinate with Branch, Wealth Management and Private Bank to deliver appropriate personal financial solutions

Skills

Relationship management

Client-focused communication

Financial analysis

Risk management

Cross-functional collaboration

Education

Bachelor's degree in Finance or related field

Tools

Microsoft Office

CRM systems

Credit analysis tools

Job description

If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.

As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM. You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share. As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.

Job Responsibilities

• Manage, retain and deepen a portfolio of approximately 80-100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
• Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long‑term, primary banking relationships
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end‑to‑end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
• Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments
• Strong relationship‑building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes, and leverage technology to interact with clients effectively and efficiently
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
• Self‑directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Balance needs of clients with associated risks and interests of the firm

Preferred qualifications, capabilities, and skills

• Bachelor's degree in Finance or related field, or equivalent work experience
• Minimum of 3 years' managing clients >$10+MM revenue
• Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint
• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts