Business Relationship Manager Senior - Deepening

JPMorganChase; Tempe (AZ); Sur place; USD 100 000 - 140 000; Plein temps

Avantages offerts par ce poste

Health care coverage

Retirement savings plan

On-site wellness centers

Tuition reimbursement

Résumé du poste

Chase is seeking a Business Relationship Manager Senior (BRM Deepening banker) in Business Banking to manage a portfolio of large clients (> $5M revenue). You will deepen banking relationships, provide financial advice, and coordinate with branch teams to deliver tailored deposit, cash management, and credit solutions.

You will regularly engage clients, assess personal and business financial goals, and navigate risk to protect the firm while growing primary bank share.

Qualifications

• Minimum 5 years in a Business Banking Relationship Management role or related lending experience.
• Strong knowledge of deposit and cash management products and services; knowledge of business credit underwriting.
• Ability to anticipate client issues and follow through on commitments.
• Strong relationship-building and excellent communication skills across levels.
• Excellent organizational skills; able to prioritize, work under pressure, meet deadlines.
• Self-directed, proactive, and creative; navigates ambiguity to get things done.
• Balance client needs with firm risk and interests.

Responsabilités

• Manage a portfolio of ~100 business clients with revenues >$5M and provide deposits, cash management, and credit opportunities up to ~$15M.
• Deliver customized banking solutions to meet clients' financial needs.
• Identify and promote solutions leveraging knowledge of finance, markets, and product resources.
• Conduct regular in-person/virtual calls with clients, referrals, and centers of influence.
• Collaborate with Branch, Wealth Management, and Private Bank to deliver personal financial solutions.
• Onboard clients with treasury products and ensure end-to-end delivery of new accounts and services.
• Adhere to risk management protocols and regulatory requirements.

Connaissances

Business Banking

Deposit & Cash Management

Commercial Credit Underwriting

Relationship Building

Communication Skills

Organizational Skills

Ambiguity Navigation

Formation

Bachelor's degree in Finance or related field

Outils

Microsoft Office

Description du poste

Job Description

If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.

Job Description

If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.

As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM. You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share. As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.

Job Responsibilities

• Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio. Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
• Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Required Qualifications, Capabilities, And Skills

• Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
• Demonstrated ability to anticipate clients' issues, own problems on clients' behalf, and follow through with commitments
• Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes, and leverage technology to interact with clients effectively and efficiently
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
• Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Balance needs of clients with associated risks and interests of the firm

Preferred Qualifications, Capabilities, And Skills

• Bachelor's degree in Finance or related field, or equivalent work experience
• Minimum of 3 years' managing clients >$10+MM revenue
• Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint
• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.