Business Relationship Manager Senior - Deepening - Vice President

JPMorgan Chase & Co.; Saddle Brook (NJ); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Business Relationship Manager in Business Banking to manage and deepen a portfolio of large clients, delivering tailored financial solutions across deposits, cash management and credit.

You will build high-touch relationships, coordinate with branch and wealth teams, and promote responsible risk management. The role focuses on growing primary banking relationships via in-person and virtual client meetings, leveraging referrals and market knowledge to

Qualifications

• Minimum of 5 years’ BRM or related lending experience.
• Strong knowledge of deposit and cash management products and commercial credit underwriting.
• Ability to anticipate client issues and follow through on commitments.
• Strong relationship-building and communication skills at all levels.
• Excellent organizational skills and ability to work under pressure.
• Self-directed, proactive and creative; comfortable with ambiguity.
• Balance client needs with firm risk and interests.

Responsibilities

• Manage and deepen a portfolio of ~100 business clients with >$5M revenue; offer deposits, cash management, and credit opportunities up to ~$15M.
• Deliver an outstanding client experience with tailored business banking solutions.
• Identify and promote solutions using knowledge of business, finance, banking, credit, and risk; leverage market insights.
• Conduct regular in-person/virtual calls with clients and centers of influence to cultivate primary relationships.
• Understand owners' personal financial goals and collaborate with Branch, Wealth Management and Private Bank to deliver personal solutions.
• Onboard clients with treasury products; ensure end-to-end delivery of new accounts and services.
• Protect the firm by following risk management protocols and regulatory requirements.

Skills

BRM experience 5+ years

Deposit & cash mgmt

Client issue anticipation

Relationship building

Organizational skills

Self-directed

Risk awareness

Education

Bachelor's in Finance or related

Tools

Microsoft Office

Job description

If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.

As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you’ll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM. You’ll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share. As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.

Job Responsibilities

• Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
• Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
• Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments
• Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes, and leverage technology to interact with clients effectively and efficiently
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
• Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Balance needs of clients with associated risks and interests of the firm

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Minimum of 3 years’ managing clients >$10+MM revenue
• Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint
• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts