Business Relationship Manager Senior Acquisition

JPMorgan Chase & Co.; Exton (PA); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. in Exton, PA seeks a seasoned Business Relationship Manager Senior to manage a high-value client portfolio.

You’ll develop new business, deepen existing relationships, and coordinate with Private Bank, Wealth Management and other partners to deliver full financial solutions. You will advise clients on deposits, cash management, and credit opportunities, while maintaining rigorous risk controls and regulatory compliance.

Qualifications

• 5+ years in a Business Banking Relationship Management role or related business lending experience.
• Strong current business network; active community involvement.
• Self-directed, proactive, and able to navigate ambiguity to get things done.
• Excellent communication skills with the ability to influence across levels.
• Knowledge of deposits, cash management, and business credit underwriting.
• Balance client needs with firm risk and deadlines.

Responsibilities

• Acquire, retain and deepen a portfolio of ~40 business clients and 60 prospects with annual revenue >$3M; manage deposits, cash management, and business credit up to $15M; support branch bankers on large credit deals as needed.
• Deliver customized, comprehensive business banking solutions to meet clients' financial needs.
• Grow portfolio through proactive prospecting and referrals from networks and centers of influence.
• Develop internal referrals with Private Bank, Wealth Management, Middle Market, and One Chase.
• Leverage knowledge of industries and markets to develop opportunities using Chase resources.
• Build relationships with clients and owners to understand needs and deliver full financial solutions.
• Partner with product specialists to onboard new accounts and services and ensure seamless delivery.
• Maintain risk controls and regulatory compliance in all client interactions.

Skills

Relationship building

Business development

Negotiation

Communication

Risk awareness

Education

Bachelor's degree in Finance

Tools

Microsoft Office Suite

Job description

If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.

As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you’ll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM. You’ll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share. As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.

Job Responsibilities

• Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
• Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
• Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
• Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services. Leverage service team to deliver an outstanding client experience
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
• Strong current business network; active involvement in community organizations such as Chambers of Commerce, non-profit boards
• Demonstrates strong tactical business development and negotiation skills. Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
• Balance needs of clients with associated risks and interests of the firm
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Minimum of 3 years’ managing clients >$10+MM revenue
• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts
• Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint