Business Relationship Manager I - Officer

Testing Site - JPMC; Eastvale (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorganChase is seeking a Business Relationship Manager in California to manage a portfolio of 100-130 small to mid-market clients. You will deliver tailored financial solutions, build strong client relationships, and coordinate across Chase teams to support client growth and risk management.

The role emphasizes in-person client engagement, risk-aware advisory, and collaboration with Wealth Management and Home Lending partners to meet client needs.

Qualifications

• 1 year or more in a Business Banking Relationship Management role or related business lending experience.
• Solid knowledge of business credit, products, and practices across industries.
• Strong communication skills with internal and external stakeholders.
• Ability to balance client needs with risk and to escalate when appropriate.
• Demonstrated ability to prioritize and own client issues.
• Proficiency with MS Office tools (Outlook, Excel, Word, PowerPoint).

Responsibilities

• Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1–$5 million for assigned branches.
• Provide tailored business banking solutions including deposits, cash management, and credit opportunities up to $500,000.
• Deliver comprehensive financial solutions aligned with client needs and risk management.
• Conduct regular in-person calls with prospects, COIs, and clients at their business locations.
• Identify new business opportunities and cultivate long-term primary banking relationships.
• Collaborate with partners across lines of business to meet client goals and protect the firm via risk protocols.

Skills

Client relationship management

MS Office

Financial acumen

Education

Bachelor's degree in Finance or related field

Tools

Outlook

Excel

Word

PowerPoint

Job description

If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.

As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.

Job Responsibilities

• Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
• Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed
• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
• Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements

Required qualifications,capabilities, and skills

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
• General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
• Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
• Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to elevate or handle independently
• Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients' behalf and follow through with commitment
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

Preferred qualifications,capabilities, and skills

• Bachelor's degree in Finance or related field or equivalent work experience
• Strong current business network

FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.