Business Relationship Manager

Relha LLC; Towson, Northern (MD, KY); Hybrid; USD 111,000 - 178,000; Full time

Benefits offered by this job

Discounts on Stanley Black & Decker工具及

Tuition reimbursement

Employee Stock Purchase Plan

Paid time off

Job summary

Stanley Black & Decker in Towson, MD is seeking a Business Relationship Manager to join onsite and help align IT solutions with business initiatives. You’ll run business analyses, translate requirements, and coordinate with Architects, Developers, and users to define milestones and budgets.

You’ll validate deliverables through UAT, develop user guides and training, and support risk and lifecycle activities across engineering, CRM, and infrastructure domains.

Qualifications

• Bachelor's Degree with 6–8 years of relevant experience, or Graduate degree with 4–6 years of relevant experience.
• Knowledge of system development methodology, project management, system architecture and analytical/problem solving skills.
• Proficient in MS Word, MS Excel, MS PowerPoint, SharePoint, Visio, JIRA, Azure DevOps, or other requirements management tools.
• Knowledge of application and system integration methods and computing environments.
• Functional knowledge of Windchill/Catia (engineering systems).
• CRM/Digital Systems like Salesforce or CMS, PIM capabilities supporting websites.
• Knowledge of network & infrastructure standards; data centers, wireless, network security, printers.
• Ability to assist in troubleshooting network and infrastructure issues.

Responsibilities

• Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses to align IT solutions with business initiatives
• Works closely with business users to define and analyze problems and figure out the most suitable technical, application or configuration solutions
• Defines project requirements by identifying milestones, phases, and elements; forms project teams; establishes budgets
• Translates business requirements into functional/technical specs with Architects and Developers
• Validates that business and technical requirements are met during delivery
• Oversees UAT activities to ensure requirements are met
• Creates, reviews and delivers end-user documentation and training for accuracy

Skills

Business analysis

Project management

Systems architecture

Analytical/problem solving

MS Office suite

Requirements management tools

Education

Bachelor's degree or higher

Tools

Windchill

Catia

Salesforce

CMS

PIM

SharePoint

Visio

JIRA

Azure DevOps

Job description

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As a Business Relationship Manager, you’ll be part of our team working as an onsite employee. You’ll get to:

Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses to align IT solutions with business initiatives

Works closely with business users to define and analyze problems and figure out the most suitable technical, application or configuration solutions

Defines project requirements by identifying project milestones, phases, and elements; forming project teams; establishing project budgets

Works with Architects and Developers to translate business requirements into functional / technical specs

Validates business and technical requirements are met during the project delivery process

Overes user acceptance testing (UAT) activities to ensure business and system requirements are met

Assists both innovation and strategy development with subject matter expertise, when appropriate

Creates, reviews and delivers end-user documentation (user guide, process flow charts, training materials) and training for accuracy

Works with business and IT teams to identify and track risk

Works with IT teams on equipment lifecycle refreshes

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

Bachelors Degree & 6-8 years relevant experience, or Graduate degree & 4-6 years relevant experience.

Knowledge of system development methodology, project management, system architecture and analytical/problem solving skills.

Proficient in MS Word, MS Excel, MS PowerPoint, SharePoint, Visio, JIRA, Azure DevOps, or other requirements management tools

Knowledge of application and system integration methods and computing environments

Dependent on Role, a functional knowledge of:

Engineering systems such as Windchill/Catia

CRM/Digital Systems like Salesforce or CMS, PIM capabilities supporting websites

Knowledge of network & infrastructure standards

Data Centers

Wireless

Network security

Computer & Printer network setup

Ability to assist in trouble shooting Network and Infrastructure issues

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

Learn: Have access to a wealth of learning resources, including our digital learning portal.

Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.

Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc).

The Salary range for this position is $110,600.00 - $178,000.00

This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker.

The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.

The successful candidate may be eligible for annual merit increases.

Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

Discounts on Stanley Black & Decker tool sand other partner programs.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development:

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at [phone] or at [emailprotected] . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)