Business Relationship Manager

Suncoast Credit Union; Florida; Hybrid; USD 81,000 - 135,000; Full time

Benefits offered by this job

Financial Well-Being

Wellness

Work-Life Balance

Community Involvement

Growth

Job summary

Suncoast Credit Union is seeking a Business Relationship Manager in Florida to lead aggressive business development and expand the loan portfolio. You will build and maintain relationships with business owners, provide personalized service, and promote credit union products to reach sales goals.

The role requires strong analytical skills, knowledge of SBA loans and credit union products, and the ability to collaborate across units. This position offers a hybrid work model with travel as needed.

Qualifications

• Bachelor's degree in business administration, management, finance, or a related field.
• 5+ years of sales and/or business development experience.
• Ability to generate leads and build a book of business with a pipeline for future opportunities.
• Knowledge of personal and business financial statements with the ability to analyze creditworthiness.
• General knowledge of Small Business Administration loans, including origination, processing, and servicing.
• Ability to prioritize tasks and meet deadlines in changing priorities.
• Strong knowledge of credit union products, services, policies, and procedures.

Responsibilities

• Cultivate supportive relationships with Suncoast Credit Union staff to assimilate business products with other core credit union products.
• Manage relationships with business owners to build accounts for their businesses and their employees.
• Provide exceptional personalized service to business owners and their employees.
• Promote credit union services to attain sales goals set by management for specific products.
• Network with current and potential business select partners to increase the account-per-member ratio.
• Cultivate relationships with professionals in the financial industry to maintain a high-quality, competitive Member Business Services program.
• Develop and implement marketing plans to foster product awareness.
• Maintain minimum levels of accounts per member and seek opportunities to grow the business.
• Manage existing commercial business portfolio including annual reviews, renewals, and line of credit term outs.
• Act as the liaison between business units throughout the credit union to increase profitable business.
• Collaborate with business unit leaders to ensure effective communication and shared objectives.
• Participate in community events and committees to enhance Suncoast's brand and visibility.
• Maintain compliance with loan policy, procedures, and documentation including loan package preparation, loan structure, and underwriting.
• Develop loan production through business development, networking, and relationship management.
• Evaluate loan requests by assessing financial condition, projections, site analysis, building plans, operating plans, risks, and other data.
• Maintain knowledge of current trends, laws, and issues affecting the area of expertise.
• Attend educational events to increase professional knowledge.

Skills

Customer Service

Networking

Sales

Education

Bachelor's degree in business administration, management, finance, or a related field

Job description

Overview

Compensation: $81,000 - $135,000 (plus bonus) based on experience and credentials

Location Type: Flexible hybrid with frequent travel

Position Type: Full Time

Region: Volusia, Brevard

The Business Relationship Manager is a motivated professional who leads aggressive business development efforts to maintain a strong loan pipeline. This individual is an active participant throughout the community helping to improve the financial lives of current and potential Suncoast Credit Union members. An ideal candidate is a flexible individual with the ability to apply analytical thinking to solve problems and build relationships with businesses.

Responsibilities

• Cultivate supportive relationships with Suncoast Credit Union staff to assimilate business products with other core credit union products
• Manage relationships with business owners to build accounts for their businesses and their employees
• Provide exceptional personalized service to business owners and their employees
• Promote credit union services to attain sales goals set by management for specific products
• Network with current and potential business select partners to increase the account-per-member ratio
• Cultivate relationships with professionals in the financial industry to maintain a high-quality, competitive Member Business Services program
• Develop and implement marketing plans to foster product awareness
• Maintain minimum levels of accounts per member and seek opportunities to grow the business
• Manage existing commercial business portfolio including annual reviews, renewals, and line of credit term outs
• Act as the liaison between business units throughout the credit union, such as Suncoast Trust and Investments, service centers, and credit union subsidiaries to increase profitable business
• Collaborate with business unit leaders to ensure 'All Team' communication with the coordination of objectives to meet results
• Participate in community events and committees to enhance Suncoast's brand and visibility
• Maintain compliance with loan policy, procedures, and documentation including loan package preparation, loan structure, and underwriting
• Develop loan production through business development, networking, and relationship management
• Evaluate loan requests by assessing the organization's financial condition, projections, site analysis, building plans, operating plans, potential risks, and other relevant data to support a recommendation or decline
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
• Attend educational events to increase professional knowledge

Qualifications

• Bachelor's degree in business administration, management, finance, or a related field (A comparable combination of work experience and training may be substituted for education requirements.)
• 5+ years of sales and/or business development experience
• Ability to generate leads and build a book of business with a pipeline for future opportunities
• Knowledge of personal and business financial statements with the ability to analyze the creditworthiness of members and businesses
• General knowledge of Small Business Administration loans, including origination, processing, and servicing
• Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
• Accurate, detail-oriented, and organized with task management
• Ability to resolve difficult and complex problems
• Strong knowledge and understanding of credit union products, services, policies, and procedures pertinent to the job
• Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
• Ability to influence others regarding policies, practices, and procedures

Skills

• Customer Service
• Networking
• Sales

Benefits

• Financial Well-Being: 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.

For more information, please visit our careers site at https://careers.suncoastcreditunion.com/