Business Processes Principal Consultant - Regulated Manufacturing

SAP; Palo Alto (CA); On-site; USD 167,000 - 371,000; Full time

Job summary

SAP is seeking a seasoned Life Sciences business process consultant to drive end-to-end transformations for regulated manufacturing customers. You will translate objectives into fit-to-standard SAP processes, ensure operational readiness, and deliver measurable value with AI-enabled workflow design.

You'll lead discovery workshops, map processes to SAP architectures, and advise on change management and KPI definition. Collaboration with customers, architects, and delivery teams is essential.

Qualifications

• Deep expertise in Life Sciences (Biopharma) with hands-on Regulated Manufacturing experience.
• Ability to operate in an AI-enabled, customer-facing context.
• Strong consulting experience in business process analysis, modeling and design.
• Knowledge of BPM, process-to-solution mapping and change management.
• Experience defining KPIs and measuring value realization.
• Structured communication and ability to represent SAP with customers.
• Delivery-oriented mindset for complex workstreams and priorities.
• Proactive use of AI to enhance workflows and system integration.

Responsibilities

• Apply deep expertise in Life Sciences to analyze, design, and optimize customer processes.
• Lead business process design engagements including discovery and workshops.
• Model end-to-end processes and align with SAP architectures.
• Evaluate trends and introduce proven practices for transformation.
• Map processes to solution architectures and define integration needs.
• Advise on value-based transformation and change enablement.
• Define and validate KPIs and value drivers for business cases.
• Ensure quality and consistency of process deliverables.

Skills

Life Sciences domain

Regulated Manufacturing

AI in workflows

Business process consulting

Change management

KPI definition

Customer facing

Solution design

Job description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

In this role, you drive end‑to‑end business process transformation initiatives for customers across industries. You translate customer objectives, strategic priorities, and operational requirements into fit‑to‑standard business processes aligned with SAP best practices and industry‑leading approaches.

You are accountable for the quality and effectiveness of business process designs within your scope. Working closely with customers, architects, and delivery teams, you ensure that process solutions enable operational readiness, measurable business value, and sustainable transformation outcomes.

In This Role, You Will

• Apply deep expertise in the Life Sciences(Biopharma) domain and Autonomus Regulated Manufacturing knowledge to analyze, design, and optimize customer business processes, ensuring solutions are grounded in real‑world operational practices and industry standards.
• Lead business process design engagements, including discovery and fit‑to‑standard workshops, solution design, and implementation support.
• Design, model, and optimize end‑to‑end business processes, including process automation and alignment with business and enterprise architectures.
• Evaluate industry and technology trends to introduce proven practices and support transformation and transition planning.
• Map business processes to solution and IT architectures, leveraging standard SAP capabilities and defining integration or extension needs where required.
• Advise customers on business process optimization, value‑based transformation, and change enablement.
• Define and validate KPIs and value drivers, supporting business cases and value realization tracking.
• Ensure consistency and quality of process deliverables, including process flows, requirements, decisions, and performance indicators.

What You Bring

• Deep expertise in the Life Sciences(Biopharma) domain, with proven hands‑on experience in Autonomus Regulated Manufacturing, is essential.
• Minimum of 6 years of professional experience within the Regulated Manufacturing domain required.
• Ability to operate effectively in an Agentic AI context, contributing to the design, application, and responsible use of AI agents within complex business processes.
• Solid experience in business process consulting and industry transformation, with the ability to work efficiently in customer‑facing environments.
• Proven expertise in business process analysis, modeling, and design within complex customer or consulting contexts.
• Strong knowledge of business process management, process‑to‑solution mapping, and change management approaches.
• Experience supporting value‑based transformation initiatives, including KPI definition and performance measurement.
• Structured communication skills and confidence in representing SAP with customers and partners.
• Delivery‑oriented mindset with the ability to manage complex workstreams and priorities effectively.
• You demonstrate a proactive approach to leveraging AI in everyday workflows, ensuring high‑quality outputs through thoughtful context design and system integration.

Where You Belong

You will be part of a growing AI and industry expert team dedicated to serving customers across the region (Americas, Europe, Asia). We are building a collaborative, high-impact environment that brings together deep AI expertise, strong industry knowledge, and regional understanding to help customers innovate, transform, and lead in their markets.

This team thrives on working together to turn complex business challenges into practical, scalable solutions. You will find an environment that values curiosity, ownership, and continuous learning, where new ideas are encouraged and real‑world impact matters. This is a place for people who enjoy building something new. You will thrive here if you are customer‑centric, motivated by meaningful outcomes, and comfortable navigating ambiguity in a fast‑evolving AI landscape.

We work closely with decision‑makers, challenge assumptions with data, and give data scientists room to influence strategy—not just produce analysis. We value sharp thinking, business curiosity, and clear communication.

#SAPIndustryAICareers

• Internal Candidates from any U.S. location may be considered.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 167300-371400USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 453804 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: