Business Process Specialist

Accenture Federal Services; Tampa (FL); On-site; USD 73,000 - 132,000; Full time

Job summary

Accenture Federal Services is seeking a Business Process Specialist to support customer-facing activities, gather requirements, and assist senior team members in delivering projects in a federal setting. The role emphasizes operational support, office management, and facilitating business analysis under guidance.

The position requires a bachelor’s degree and familiarity with MS Office/Teams/SharePoint. On-site work in a customer environment is expected, with emphasis on security compliance and

Qualifications

• Bachelor’s degree (business, IT, communications, or related field)
• Familiarity with MS Office or collaboration tools (Teams, SharePoint, etc.).

Responsibilities

• Customer & Project Support: Support customer-facing activities, including gathering requirements, documenting needs, and assisting senior team members during meetings.
• Operational / Office Management: Provide general office support such as scheduling, visitor coordination, meeting setup, and logistics; maintain project files and trackers.
• Business Analysis Tasks (with Guidance): Assist in mapping business processes, identifying pain points, and documenting workflows; support data collection, simple analysis, and report preparation.
• Security & Compliance: Complete all actions required as part of initiating a federal security clearance process and adhere to data handling and security policies.

Skills

MS Office

Collaboration tools

Education

Bachelor’s degree

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Accenture Federal Services is currently seeking a Business Process Specialist.

Responsibilities

• Customer & Project Support Support customer-facing activities, including gathering requirements, documenting needs, and assisting senior team members during meetings. Shadow project leads to learn delivery processes, customer expectations, and stakeholder communication. Assist in preparing presentations, status updates, and project documentation.
• Operational / Office Management Support Provide general office support such as scheduling, visitor coordination, meeting setup, and logistics. Maintain project files, trackers, and action logs to ensure operational organization and accuracy.
• Business Analysis Tasks (with Guidance) Assist in mapping business processes, identifying pain points, and documenting workflows. Support data collection, simple analysis, and report preparation. Contribute to drafting user stories, requirement summaries, or procedural documentation under supervision.
• Security & Compliance Complete all actions required as part of initiating a federal security clearance process (paperwork, interviews, training). Adhere to data handling, security, and compliance policies while working in customer spaces

Here’s what you need

• Bachelor’s degree (business, IT, communications, or related field)
• Familiarity with MS Office or collaboration tools (Teams, SharePoint, etc.).

Nice to have

• Prior internship or exposure to federal, consulting, or analytical work.
• Comfortable working in a fast-paced environment with shifting priorities.
• Demonstrated attention to detail and organizational ability.
• Familiarity with MS Office or collaboration tools (Teams, SharePoint, etc.).
• Success Attributes Professionalism and reliability in customer-facing scenarios.
• Willingness to learn and take direction.
• Proactive mindset and desire to grow into more complex analytical responsibilities
• Strong written and verbal communication skills.
• Ability to work on-site daily in a customer environment.
• Interest in consulting, business analysis, or project delivery.

Clearance

• An active TS/SCI security clearance is required.

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an ongoing basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:

$72,600-$132,100 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affimative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.