Business Process Owner - D365 F&SCM

DVM Power + Control; West Chester (Chester County); Hybrid; USD 120,000 - 160,000; Full time

Job summary

A manufacturing firm is seeking an experienced Implementation Lead - Business Operations to oversee operational initiatives in a dynamic environment. This role involves collaborating with cross-functional teams to drive change management and new processes. The ideal candidate will have over 8 years of project leadership experience, particularly in manufacturing, and a strong background with ERP systems. This hybrid position requires approximately 30% travel across various locations, making it an exciting opportunity to impact organizational growth.

Qualifications

• 8+ years of project or transformation leadership experience.
• Experience in manufacturing or industrial environments.
• Strong change management and stakeholder leadership skills.
• Experience with ERP, CRM, or large system rollouts preferred.

Responsibilities

• Lead enterprise-level projects from planning through adoption.
• Drive change management, training, and user adoption.
• Partner with Engineering, Finance, Production, and Supply Chain.
• Track outcomes and ensure measurable business results

Skills

Project leadership

Change management

Stakeholder leadership

Dynamics 365 Finance & Supply Chain Management

Tools

ERP systems

CRM systems

Job description

Company Description

Mission Critical Group (MCG), we don’t just manufacture electrical systems—we deliver power reliability where it matters most. From data centers to critical infrastructure, our solutions keep the world running. With more than one million square feet of U.S. manufacturing capacity, we move fast, build smart, and never compromise on quality.

Job Description

We’re looking for an experienced Implementation Lead - Business Operations to steer high‑impact operational and system initiatives in a manufacturing environment. Your prior experience with Microsoft Dynamics 365 Finance & Supply Chain Management (D365 F&SCM) implementation is highly valued. This role offers high visibility and meaningful ownership.

You’ll partner with senior leaders and cross‑functional teams to drive adoption of new tools, processes, and workflows—ensuring teams are ready, engaged, and successful. In this role, you will bridge the gap between high‑level strategy and daily execution, driving organizational evolution through proactive project management and change leadership.

• Lead enterprise‑level projects from planning through adoption
• Drive change management, training, and user adoption
• Partner closely with Engineering, Finance, Production, and Supply Chain
• Track outcomes and ensure measurable business results

Please note this hybrid role can work from any of these locations: Harleysville, PA; Brookston, IN; Bethesda, MD; Belle Chasse, LA; Bay St. Louis, MS. It will require roughly 30% travel.

Qualifications

• 8+ years of project or transformation leadership
• Experience in manufacturing or industrial environments
• Strong change management and stakeholder leadership skills
• Experience with ERP, CRM, or large system rollouts preferred

Interested in leading real change—not just managing timelines? Apply today!

Additional Information

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. DVM is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).