Business Process Excellence Engineering

CMA CGM

Des Plaines (IL)

On-site

USD 87,000 - 100,000

Full time

20 hours ago
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Benefits offered by this job

401(k) with company match
Flexible Paid Time Off
Tuition reimbursement
Health plans
Life insurance

Job summary

CEVA Logistics is seeking a regional Business Process Excellence Engineer to lead operational excellence across multiple sites. You will drive standardization, process improvement, and capability development to enhance performance in the Ground Network.

You will partner with station leadership to implement data-driven decisions, conduct Kaizen events, and spearhead continuous improvement initiatives using Lean, PDCA, and Six Sigma methodologies.

Qualifications

  • Bachelor's Degree in Industrial Engineering, Supply Chain Management, Logistics, Transportation, Operations Management, Business Administration, or a related field.
  • Formal training and/or practical experience in Lean, Business Process Excellence, Continuous Improvement, Operational Excellence, or Process Engineering.

Responsibilities

  • Serve as the station's Business Process Excellence Engineering lead, supporting the deployment, governance, and sustainment of Operational Excellence programs and standards.
  • Analyze operational processes, workflows, and performance data to identify improvement opportunities and drive measurable business results.
  • Apply Lean Engineering principles and continuous improvement methodologies to improve flow, reduce waste, optimize resources, and enhance operational performance.
  • Lead Kaizen events, PDCA cycles, root cause investigations, and structured problem-solving initiatives to address operational challenges and improve process stability.
  • Design, implement, and sustain process improvements that improve service quality, productivity, cost performance, and customer outcomes.
  • Lead continuous improvement and business transformation projects from opportunity identification through implementation and benefit realization.
  • Develop and maintain process documentation, standard work, operating procedures, and visual management systems while ensuring compliance with regional and global standards.
  • Establish, monitor, and continuously improve KPI frameworks and management routines to support operational decision-making and performance accountability.
  • Facilitate process mapping, value stream analysis, capacity assessments, cycle time measurement, flow analysis and operational diagnostics to identify constraints and improvement opportunities.
  • Maintain and report improvement pipelines, project status, realized benefits, and Operational Excellence metrics through the Ground Kaizen Program and other BPE management systems.
  • Deliver coaching, mentoring, and training on Lean principles, problem-solving methodologies, operational excellence tools, and process management practices.
  • Lead and coordinate the station's audit and progression through the Ground Transport Classification Assessment and other Operational Excellence certification programs.
  • Partner with Country, Regional, Operations, IT, Quality, and other cross-functional stakeholders to support the deployment of standardized processes, digital tools, and transformation initiatives.
  • Performs other duties as assigned.
  • Models and acts in accordance with CEVA guiding principles and core values.

Skills

Lean
Operational Excellence
Kaizen
PDCA
Value Stream Mapping
A3 Problem Solving
Six Sigma
Standard Work
Visual Management
Change Management

Education

Bachelor's Degree in Industrial Engineering, Supply Chain, Logistics or related field

Tools

AutoCAD

Job description

CEVALogistics

Ground and Rail Logistics

Permanent contract

Full Time

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’s a journey on which you rise.

YOUR ROLE

As the regional Business Process Excellence (BPE) Engineer for assigned stations, you will lead Operational Excellence programs across multiple locations within the region. Support the operational, financial, and service performance of the CEVA Ground Network by identifying operational inefficiencies, supporting the development and standardization of processes, and leading continuous improvement initiatives that drive sustainable performance results. Drive standardization, capability development, performance improvement, and certification efforts through Lean, Kaizen, PDCA, and other continuous improvement methodologies. Partner with station leadership teams to support data-driven decision making, structured problem solving, and the adoption of best practices, fostering a culture of continuous improvement and operational excellence.

WHAT ARE YOU GOING TO DO?

  • Serve as the station's Business Process Excellence Engineering lead, supporting the deployment, governance, and sustainment of Operational Excellence programs and standards.
  • Analyze operational processes, workflows, and performance data to identify improvement opportunities and drive measurable business results.
  • Apply Lean Engineering principles and continuous improvement methodologies to improve flow, reduce waste, optimize resources, and enhance operational performance.
  • Lead Kaizen events, PDCA cycles, root cause investigations, and structured problem-solving initiatives to address operational challenges and improve process stability.
  • Design, implement, and sustain process improvements that improve service quality, productivity, cost performance, and customer outcomes.
  • Lead continuous improvement and business transformation projects from opportunity identification through implementation and benefit realization.
  • Develop and maintain process documentation, standard work, operating procedures, and visual management systems while ensuring compliance with regional and global standards.
  • Establish, monitor, and continuously improve KPI frameworks and management routines to support operational decision-making and performance accountability.
  • Facilitate process mapping, value stream analysis, capacity assessments, cycle time measurement, flow analysis and operational diagnostics to identify constraints and improvement opportunities.
  • Maintain and report improvement pipelines, project status, realized benefits, and Operational Excellence metrics through the Ground Kaizen Program and other BPE management systems.
  • Deliver coaching, mentoring, and training on Lean principles, problem-solving methodologies, operational excellence tools, and process management practices.
  • Lead and coordinate the station's audit and progression through the Ground Transport Classification Assessment and other Operational Excellence certification programs.
  • Partner with Country, Regional, Operations, IT, Quality, and other cross-functional stakeholders to support the deployment of standardized processes, digital tools, and transformation initiatives.
  • Performs other duties as assigned.
  • Models and acts in accordance with CEVA guiding principles and core values.

WHAT ARE WE LOOKING FOR?

Education & Qualifications

  • Bachelor's Degree in Industrial Engineering, Supply Chain Management, Logistics, Transportation, Operations Management, Business Administration, or a related field.
  • Formal training and/or practical experience in Lean, Business Process Excellence, Continuous Improvement, Operational Excellence, or Process Engineering.

Experience

  • Minimum 4 years of experience in Business Process Excellence, Operational Excellence, Process Engineering, Continuous Improvement, Transportation Operations, or Logistics environments.
  • Demonstrated experience leading cross-functional process improvement, transformation, or operational excellence initiatives.
  • Experience managing improvement portfolios, Kaizen programs, Lean deployments, and operational performance initiatives.
  • Experience working within matrix organizations and influencing stakeholders across multiple functions and operational sites.

Knowledge & Skills

  • Strong knowledge of Lean, Operational Excellence, and Continuous Improvement methodologies, including PDCA, Kaizen, Value Stream Mapping, A3 Problem Solving, Standard Work, Visual Management, AutoCAD design and Six Sigma.
  • Strong understanding of transportation, freight management, logistics, and/or contract logistics operations.
  • Knowledge of process engineering, process design, workflow optimization, productivity improvement, and performance management systems.
  • Strong analytical and problem-solving capabilities with the ability to translate operational data into actionable improvements.
  • Ability to lead change, influence operational teams, and drive sustainable adoption of new processes and standards.
  • Strong communication, facilitation, training, and stakeholder management skills.
  • Proficiency in KPI development, process performance analysis, and continuous improvement project management.

Annual Salary Range: $86,942-$100,000

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

  • Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
  • Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
  • Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
  • 401(k) with company match.
  • Flexible Paid Time Off programs including company paid holidays.
  • Tuition reimbursement program.
Information at a Glance

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world.

The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.

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