Business Process Engineer II

Reflexive Concepts, LLC; Linthicum (MD); On-site; USD 95,000 - 135,000; Full time

Job summary

Reflexive Concepts, LLC seeks a Business Process Engineer II to join our Maryland team. The role blends process engineering with Scrum Master duties to coordinate cross-functional technical teams and ensure enterprise-wide integration of engineering efforts.

The ideal candidate will facilitate Scrum ceremonies, coach on Agile practices, track velocity and burndown, and shield the team from interruptions while driving continuous improvement.

Qualifications

• Bachelor's degree in Information Technology or Business.
• 7+ years' experience conducting BPR activities.
• 5+ years serving as Scrum Master for software development teams using Agile methodologies.
• Experience with Agile tools (Jira, Confluence, Azure DevOps).
• Strong facilitation and conflict resolution skills.
• Experience in government contracting environment.
• Excellent written and verbal communication skills.

Responsibilities

• Facilitate all Scrum ceremonies including daily standups, sprint planning, reviews, and retrospectives.
• Remove impediments and blockers to enable team productivity.
• Coach team members and stakeholders on Agile/Scrum principles and practices.
• Track and communicate team metrics (velocity, burndown, sprint health).
• Shield the team from external interruptions and scope creep.
• Foster a culture of continuous improvement and self-organization.
• Apply process improvement methods to conduct modernization projects.
• Serve as a key coordinator between multiple project teams for enterprise-wide integration.
• Document and track initiatives and epics to drive completion.
• Define and maintain business processes to meet objectives.

Skills

Facilitation

Conflict resolution

Communication

Agile/Scrum

Education

Bachelor's degree in IT or Business

Tools

Jira

Confluence

Azure DevOps

Job description

Reflexive Concepts is seeking a skilled Business Process Engineer II to join our team!

Description:

• As the Business Process Engineer, you will serve as the Scrum Master and coordinator for a cross functional technical team to ensure enterprise-wide integration of engineering efforts by conducting daily scrum meetings and hosting sprint planning and other agile methodology cadences.

Essential Duties:

• The Business Process Engineer will facilitate all Scrum ceremonies including daily standups, sprint planning, sprint reviews, and retrospectives
• Remove impediments and blockers to enable team productivity
• Coach team members and stakeholders on Agile/Scrum principles and practices
• Track and communicate team metrics (velocity, burndown, sprint health)
• Shield the team from external interruptions and scope creep
• Foster a culture of continuous improvement and team self-organization
• Apply process improvement and engineering methodologies and principles to conduct process modernization projects.
• Assist the Government with the transitioning of existing project teams and the facilitation of project teams in the accomplishment of project activities and objectives.
• Serve as key coordinator between multiple project teams to ensure enterprise-wide integration of reengineering efforts.
• Document and track initiatives and epics to assist in driving them to completion
• Define, implement, and maintain business processes and procedures to meet business objectives.
• Analyze and identify opportunities for business process improvements.
• Develop initiatives for continuous business process improvements.
• Ensure compliance with customer and company proposed standards.
• Work with customer and developers in integration of new and existing business processes.
• Use best practices to carry out business process analysis, re-engineering, process measurements and change management activities.
• Work with stakeholders to identify business requirements, processes and risks.
• Evaluate current business processes and recommend solutions for improvements.

Required:

• A Bachelor's degree in Information Technology or Business discipline.
• 7 years' experience conducting BPR activities is required.
• 5+ years serving as Scrum Master for software development teams (i.e., utilizing Process Improvement methodologies (e.g., Agile technologies, Six Sigma) for GOT integration programs is required.
• Experience with Agile tools (Jira, Confluence, Azure DevOps, or similar)
• Strong facilitation and conflict resolution skills
• Experience in government contracting environment
• Excellent written and verbal communication skills

Desired:

• Certified Scrum Master (CSM) or equivalent Agile certification
• Advanced Scrum certifications (CSP-SM, SAFe, PSM II)
• Experience with Scaled Agile frameworks (SAFe, LeSS)
• PMP or other project management certifications
• DevOps/CI-CD pipeline knowledge
• Experience with business process reengineering methodologies (Six Sigma, Lean)
• Experience supporting federal agencies