Business Process Consultant

Allegis Group Services, Inc.; Troy (MI); On-site; USD 83,000 - 103,000; Full time

Job summary

Quantum Work Advisory, a subsidiary of Allegis Group, seeks a Business Process Consultant to lead enterprise analyses and design future-state processes for client success. You will partner with technical and functional experts to ensure scalable, holistic solutions aligned with client goals.

You will influence process improvements, implement testing, and draft comprehensive documentation, delivering measurable operational efficiencies for North American clients.

Qualifications

• Strategic and analytical thinking to solve complex workforce challenges.
• Ability to evaluate risks, costs and benefits of options.
• Understanding of enterprise workflows and change management.

Responsibilities

• Lead enterprise analysis sessions to gather requirements and design future-state processes.
• Recommend best practices and process efficiencies using technology and trends.
• Liaise across project teams to ensure solutions meet workstream requirements.
• Advise on options, risks and cost-benefit of alternatives.
• Ensure accurate configuration and lead end-to-end testing including client testing.
• Document and track test results, resolving issues promptly.
• Draft and own process documentation and change management materials.
• Identify and deploy process improvement strategies for implementation.
• Capture and share best practices across the organization.

Skills

Strategic Thinking

Risk Evaluation

Process Expertise

Collaboration

Requirements Translation

Continuous Improvement

Education

Bachelor's Degree or equivalent

Job description

Quantum Work Advisory, a dynamic and innovative subsidiary of Allegis Group, specializes in workforce technology and workforce transformation advisory services. Supported by Allegis Group's 40-year legacy and $15 billion in revenues, we are committed to transforming workforce strategies and enhancing organizational performance. Learn more at quantumwork.com.

OUR COMMITMENT

We are dedicated to helping organizations design and execute workforce transformation. By leveraging the power of design thinking, AI, and automation, we create seamless, enjoyable digital experiences that make technology work for you – not the other way around. Our innovative, people-first design methodology ensures that we deliver transformational services tailored to meet your unique workforce needs.

OUR APPROACH | DESIGN THINKING

Our experienced consultants utilize journey mapping and “how might we?” frameworks to scientifically validate our strategic choices. By fostering user empathy, we enhance workforce collaboration and the execution of your digital transformation strategy.

Job Description

As a Business Process Consultant, you’ll lead enterprise-level analysis and design sessions to define future-state business processes that deliver operational efficiency and client success. You’ll partner with technical and functional experts to ensure solutions are holistic, scalable, and aligned with client goals.

Key Responsibilities

• Lead complex enterprise analysis sessions to gather requirements and design future-state processes.
• Recommend best practices and process efficiencies leveraging technology and market trends.
• Liaise across project teams to ensure solutions meet all workstream requirements.
• Advise on options, risks, and cost-benefit impacts for alternative solutions.
• Ensure accurate configuration and lead end-to-end testing, including Client User Testing.
• Document and track test results, resolving issues promptly.
• Draft and own all process documentation and change management materials.
• Identify and deploy process improvement strategies to enhance implementation methodology.
• Capture and share implementation best practices across QWA.

What We’re Looking For

• Strategic & Analytical Thinking + Ability to analyze complex business challenges and design efficient processes.
• Comfort with evaluating risks, costs, and benefits of alternative solutions.
• Process & Technology Expertise + Familiarity with configuration testing and change management principles.
• Understanding of enterprise-level workflows and system priorities.
• Collaborative & Client-Focused + Ability to partner with cross-functional teams and build consensus.
• Skilled at translating business needs into actionable solutions.
• Continuous Improvement Mindset + Eagerness to identify best practices and drive process enhancements.

Qualifications

• Four or more (4+) years of industry experience within a client program or MSP
• Two to Four (2-4) years of VMS experience
• Four or more (4+) years of implementation or project experience preferred
• Bachelor’s Degree or equivalent experience

Location disclaimer:

This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.

Per Pay Transparency Acts:

The range for this position is $60-75/hour

Equal Opportunity Statement

We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.

Workplace Inclusivity

We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

Accommodation

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for accommodation options.

Immigration Requirements

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.