Business Process Architect

Barclays; New Jersey; Hybrid; USD 70,000 - 135,000; Full time

Job summary

Barclays in Whippany, NJ seeks a Process Engineer to shape the digital ecosystem and drive process design for better customer experiences. You will lead process-focused engagements, map business capabilities, and engage senior stakeholders with clear, data-driven communication.

The role emphasizes risk, change, and governance in daily operations. The position reports to an Assistant Vice President and requires strong analytics, collaboration, and leadership in time-sensitive environments.

Qualifications

• Experience leading process-focused engagements and mapping.
• Ability to manage both accelerated and extended timelines.
• Strong communication with senior stakeholders.

Responsibilities

• Develop and implement strategies to improve banking ops using data insights.
• Participate in projects to enhance performance and optimisation.
• Produce reports and present findings to senior stakeholders.
• Identify trends and propose changes to improve processes.
• Implement analytics to mitigate risk and maintain efficiency.

Skills

Process leadership

Stakeholder engagement

Process reengineering

Time management

Communication skills

Education

Bachelor's degree

Tools

Business analytics

Job description

Join us as a Process Engineer at Barclays, where you will help shape the evolution of our digital ecosystem and champion innovation across the organization. In this role, you will leverage advanced technologies to enhance our digital capabilities and elevate customer experiences through thoughtful, well‑designed processes.

To be successful as a Process Engineer, you should bring experience in:

• Leading and delivering process-focused engagements, including process landscapes, process reviews, and business capability mapping

• Managing both accelerated and extended timelines while achieving agreed outcomes for key stakeholders

• Overseeing the effective delivery of Business Architecture engagements, ensuring alignment with defined objectives and agreed timelines

Additional skills that are highly valued include:

• Expertise in process reengineering and process archetyping

• Confidence and capability in engaging senior stakeholders and working within time‑sensitive environments

• Familiarity with business frameworks and project management practices

• Communicating effectively with stakeholders at all levels, demonstrating clear and professional written and verbal communication skills

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in Whippany, NJ.

Minimum Salary: $70,000

Maximum Salary: $135,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role

To collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas.

Accountabilities

• Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights.
• Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness.
• Development of reports and presentations on performance & optimisation and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments, and collaboration with stakeholders across the bank to provide recommendations for change and improvement within performance and optimisation processes.
• Development and implementation of analytics and reporting performance & optimisation to mitigate risks and maintain efficient operations.
• Identification of capacity creation in operations using data and Management Information.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.