Business Process Analyst/Process Improvement

Axiologic Solutions LLC; Herndon (VA); On-site; USD 59,000 - 123,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) with match

Tuition assistance

Professional development

Wellness stipend

Job summary

Axiologic Solutions LLC seeks a Business Process Analyst to document processes, maintain governance artifacts, and collect operational data in a complex enterprise environment.

You will support AI/ML governance work, including model cards, AI runbooks, risk assessments, and data for performance dashboards and algorithmic impact analyses, collaborating with governance teams. You will review documentation for accuracy and contribute to process-improvement initiatives across programs.

Qualifications

• 4+ years of relevant professional experience in business process analysis, process improvement, governance support, management analysis, or a related discipline.
• Bachelor's degree in Information Systems, Business Administration, or a related field.
• Experience developing process documentation, workflows, procedures, or governance artifacts.
• Experience collecting, organizing, and analyzing operational or process-related data.
• Strong analytical, organizational, technical writing, and communication skills.
• Proficiency with Microsoft Office and process-mapping or documentation tools.

Responsibilities

• Develop and maintain process documentation, workflows, procedures, and governance artifacts.
• Collect and analyze process, operational, and assessment data.
• Support governance meetings, working groups, action tracking, and deliverable preparation.
• Assist governance leads with research, analysis, and documentation.
• Maintain process and governance artifacts within approved repositories.
• Support development and maintenance of AI/ML model cards, AI system runbooks, and AI risk assessment documentation.
• Assist with data collection supporting AI model performance monitoring dashboards.
• Support algorithmic impact assessments and AI governance reporting.
• Review documentation for accuracy, consistency, and completeness.

Skills

Analytical skills

Organizational skills

Technical writing

Communication skills

Education

Bachelor's degree in Information Systems or Business Administration

Tools

Microsoft Office

Process mapping tools

Job description

Axiologic Solutions is seeking a Business Process Analyst to support process documentation, governance activities, data collection, and analytical deliverables within a complex enterprise environment.

The analyst will also support AI/ML governance documentation, including model cards, AI system runbooks, risk assessment artifacts, and data collection supporting model performance monitoring and algorithmic impact assessments.

Duties and Responsibilities

• Develop and maintain process documentation, workflows, procedures, and governance artifacts.
• Collect and analyze process, operational, and assessment data.
• Support governance meetings, working groups, action tracking, and deliverable preparation.
• Assist governance leads with research, analysis, and documentation.
• Maintain process and governance artifacts within approved repositories.
• Support development and maintenance of AI/ML model cards, AI system runbooks, and AI risk assessment documentation.
• Assist with data collection supporting AI model performance monitoring dashboards.
• Support algorithmic impact assessments and AI governance reporting.
• Review documentation for accuracy, consistency, and completeness.

Required Qualifications

• 4+ years of relevant professional experience in business process analysis, process improvement, governance support, management analysis, or a related discipline.
• Bachelor's degree in Information Systems, Business Administration, or a related field.
• Experience developing process documentation, workflows, procedures, or governance artifacts.
• Experience collecting, organizing, and analyzing operational or process-related data.
• Strong analytical, organizational, technical writing, and communication skills.
• Proficiency with Microsoft Office and process-mapping or documentation tools.

Desired Qualifications

• ITIL Foundation or Lean Six Sigma Green Belt preferred.
• Experience supporting AI/ML governance, responsible AI, or technology risk-management activities.
• Familiarity with model cards, AI system runbooks, algorithmic impact assessments, or AI risk documentation.
• Experience supporting performance dashboards, governance metrics, or process-improvement initiatives.

Secret clearance eligibility required for the position.

Salary Range: $59,000 - $123,000

The salary range is provided in good faith and is based on several job-related factors, including, but not limited to, the role and associated responsibilities, Federal Government contract labor category requirements, contract wage determinations when applicable, clearance requirements, work location, relevant experience, education, certifications, specialized skills, internal equity, and approved funding.

For proposal-contingent positions, the listed range is an anticipated good‑faith range based on current proposal assumptions. Final compensation may vary based on contract award, finalized customer requirements, approved funding, labor category alignment, and candidate qualifications.

Axiologic Solutions invests in its employees beyond compensation. Depending on position and eligibility, benefits may include medical, dental, and vision insurance, life insurance, short-term and long-term disability, paid time off, holiday pay, 401(k) with company match, tuition assistance for courses and certifications, professional development opportunities, fitness and wellness support, electronic stipend, and other optional benefit elections.

Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may email their request to [e-mail] or call 571-295-4990. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Axiologic Solutions and its subsidiaries are an Equal Opportunity Employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by applicable federal, state, or local laws.