Business Process Analyst

Booz Allen Hamilton; Washington (District of Columbia); On-site; USD 78,000 - 176,000; Full time

Job summary

Booz Allen Hamilton is seeking a Business Process Analyst to analyze client operations and design improved processes across Navy acquisition contexts. You will map requirements, develop digital solutions, and collaborate with technology and design teams to deliver polished deliverables.

The role emphasizes SDLC expertise, stakeholder engagement, and the ability to manage multiple initiatives in a dynamic environment.

Qualifications

• 4+ years of experience supporting DoD or commercial leaders.
• Experience with SharePoint, Power Automate, Forms, Planner, and Microsoft 365 solutions.
• Knowledge of process mapping and improvement, including developing process guides and process flows.
• Knowledge of the Power Platform ecosystem.
• Ability to prioritize work in a dynamic environment.
• Ability to collaborate with clients in both virtual and in-person environments.
• Secret clearance
• Bachelor's degree

Responsibilities

• Participate in activities required to establish new business processes and facilitates the integration of new technologies into existing workflows.
• Facilitate discussions to elicit, document, and validate business rules while identifying opportunities for process improvement.
• Apply functional expertise and general industry knowledge to address business needs.
• Develop or contribute to solutions for a range of problems of moderate scope and complexity.
• Partnering with technology experts to design and document digital transformation strategies and support smooth implementation.
• Collaborating with UI/UX and graphic design teams to gather requirements and produce high-quality deliverables, including presentations, PDFs, and software enhancements.
• Elicit functional requirements to support development of business processes through interviews, research, and assessment activities.
• Translate business needs, processes, and procedures into system requirements and communicate these effectively to both technical teams and business stakeholders.
• Develop documents and planning for digital solutions, system specifications, project and test plans, according to established standards and methodologies.
• Navigate solutions through the full software development lifecycle, with strong familiarity in SDLC processes.
• Work closely with key stakeholders and technical staff to deliver project outcomes, perform risk analysis and ensure completion of required deliverables.
• Work independently with some guidance.

Skills

Process improvement

Stakeholder collaboration

SDLC knowledge

Workshop facilitation

Data analysis

Education

Bachelor's degree

Tools

SharePoint

Power Automate

Forms

Planner

Microsoft 365

Job description

Business Process Analyst

The Opportunity: When an organization has multiple moving parts in its processes, it can be difficult to critically examine them. To be more efficient and effective, it needs a business process specialist to learn its mission end-to-end and provide ways to change for the better. That's why we need you, a business process specialist who can analyze every aspect of your customer's operations and give them the steps to improve their process. As a business process specialist on our team, you'll analyze your client's current operating environment and identify areas for improvement. You'll analyze discussions with leadership and program staff that will help refine your client's definition of success and identify current frustrations. You'll work on the design of data collection plans, facilitate workshops, and communicate your research and illustrative analysis to help establish understanding and agreement from key stakeholders. On our team, you'll use process improvement frameworks to provide your client with recommendations along with a firm grasp of the quantitative and/or qualitative results they can expect. This is your chance to gain experience supporting a large Navy acquisition organization while furthering your process improvement and project management skills. Work with us as we help our Navy acquisition customers evolve. Join us. The world can't wait.

What You'll Work On

• Participate in activities required to establish new business processes and facilitates the integration of new technologies into existing workflows.
• Facilitate discussions to elicit, document, and validate business rules while identifying opportunities for process improvement.
• Apply functional expertise and general industry knowledge to address business needs.
• Develop or contribute to solutions for a range of problems of moderate scope and complexity.
• Partnering with technology experts to design and document digital transformation strategies and support smooth implementation.
• Collaborating with UI/UX and graphic design teams to gather requirements and produce high-quality deliverables, including presentations, PDFs, and software enhancements.
• Elicit functional requirements to support development of business processes through interviews, research, and assessment activities.
• Translate business needs, processes, and procedures into system requirements and communicate these effectively to both technical teams and business stakeholders.
• Develop documents and planning for digital solutions, system specifications, project and test plans, according to established standards and methodologies.
• Navigate solutions through the full software development lifecycle, with strong familiarity in SDLC processes.
• Work closely with key stakeholders and technical staff to deliver project outcomes, perform risk analysis and ensure completion of required deliverables.
• Work independently with some guidance.

You Have

• 4+ years of experience supporting DoD or commercial leaders
• Experience with SharePoint, Power Automate, Forms, Planner, and Microsoft 365 solutions
• Knowledge of process mapping and improvement, including developing process guides and process flows
• Knowledge of the Power Platform ecosystem
• Ability to prioritize work in a dynamic environment
• Ability to collaborate with clients in both virtual and in-person environments
• Secret clearance
• Bachelor's degree

Nice If You Have

• Experience supporting Navy clients
• Ability to take initiative and think creatively
• Possession of excellent analytical and critical thinking skills, including conducting research and evaluating options
• Possession of excellent verbal and written communication skills
• Lean Six Sigma certification
• Agile certification
• Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role. Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Know Your Rights Poster Accommodations

Applicants who need a reasonable accommodation for any part of the application, hiring, or employment process because of a disability, a sincerely held religious belief, practice, or observance, or as otherwise required by applicable law should contact the Booz Allen Help Desk by calling 1-877-927-8278 or sending an email to [e-mail]. We will review requests on an individualized basis and provide reasonable accommodations consistent with applicable law.

Data Privacy

For more information on how Booz Allen uses your information, please see our Careers Privacy Policy.

About Booz Allen

Booz Allen is an advanced technology company. We build commercial-grade products and solutions for America's most critical defense, civil, and national security priorities.