Business Performance Associate Director

Amgen Inc. (IR); Thousand Oaks (CA); Hybrid; USD 151,000 - 204,000; Full time

Job summary

Amgen Inc. in Thousand Oaks seeks a Business Performance Associate Director to advance global quality capabilities and connect strategy, investments, and value realization. You will partner across functions to drive measurable outcomes and robust business cases for strategic initiatives.

This role requires leadership, strong communication, and a deep understanding of Quality and GxP, with an emphasis on data-driven insights and scalable decision frameworks for senior leadership.

Qualifications

• Doctorate degree with 3+ years in Quality/Operational Excellence.
• Master’s degree with 5+ years in Quality/Operational Excellence.
• Bachelor’s degree with 7+ years in Quality/Operational Excellence.
• Associate’s degree with 12+ years in Quality/Operational Excellence.
• High school diploma with 14+ years in Quality/Operational Excellence.
• Direct experience partnering with leadership and customers.
• Cross-functional business operations and strategic project management.
• Clear written and oral communication of complex ideas.
• Understanding of Quality and GxP practices.
• Experience with Lean, Six Sigma, Kaizen and AI awareness.
• Ability to deliver in a fast-moving matrix environment.
• Ability to build strong relationships across functions.

Responsibilities

• Lead development of robust business cases translating needs into recommendations.
• Define frameworks to measure and sustain benefits across initiatives.
• Integrate operational, portfolio, and financial data for insights.
• Partner with leaders to align strategy, investments, and execution.
• Develop scalable tools, dashboards, and governance for decision making.
• Challenge assumptions and influence senior leaders to maximize value.

Skills

Leadership

Cross-functional collaboration

Strategic thinking

Communication skills

Project management

Influencing stakeholders

Quality and GxP understanding

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma / GED

Job description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives. Our award-winning culture is collaborative, innovative, and science-based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Business Performance Associate Director

Let’s do this! Let’s change the world! As a member of the Global Quality Strategy Organization team, this individual will lead the development and advancement of business performance capabilities that connect strategy, investment, execution, and value realization across Global Quality. The role involves cross-functional partnership and influence to ensure strategic priorities and investments are supported by robust business cases, measurable outcomes, actionable performance insights, and disciplined value realization, strengthening accountability and enabling data-driven resource and portfolio decisions.

Key Responsibilities

• Lead the development of robust business cases for strategic initiatives, translating operational needs, financial considerations, risks, and expected benefits into clear recommendations that enable leadership decision‑making and investment prioritization.
• Establish frameworks and mechanisms to define, track, and demonstrate the value of strategic initiatives, including financial, operational, capacity, quality, and organizational benefits; partner with initiative owners to ensure benefits are realized and sustained.
• Integrate operational, portfolio, and financial data to identify performance trends, opportunities, and trade‑offs, translating complex information into actionable insights and executive‑level recommendations.
• Partner with functional leaders to connect strategy, investments, resources, and execution—supporting portfolio prioritization, scenario planning, resource allocation, and long‑range business planning.
• Develop scalable business performance tools, dashboards, governance mechanisms, and decision frameworks that strengthen organizational visibility, accountability, and data-driven decision‑making.
• Serve as a strategic thought partner to senior leaders, challenging assumptions, framing complex business problems, evaluating alternatives, and influencing decisions that improve organizational performance and maximize value.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is an individual with the following qualifications.

Basic Qualifications

• Doctorate degree and 3 years of Quality and/or Operational Excellence experience OR Master’s degree and 5 years of Quality and/or Operational Excellence experience OR Bachelor’s degree and 7 years of Quality and/or Operational Excellence experience OR Associate’s degree and 12 years of Quality and/or Operational Excellence experience OR High school diploma / GED and 14 years of Quality and/or Operational Excellence experience

Preferred Qualifications

• Direct experience partnering with and influencing leadership and customers
• Direct experience in cross-functional business operations and strategic project management role
• Ability to effectively present ideas and document complex concepts and processes in both written & oral communication
• Understanding of Quality and GxP
• Demonstrated ability to execute and manage complex projects and programs
• Experience with continuous improvement methodologies such as Lean, Six Sigma, Kaizen
• Understanding of emerging technologies, such as AI, and their application to day‑to‑day activities
• Strong and broad understanding of Global Quality functional interdependencies.
• Highly structured and organized
• Demonstrated ability to build and maintain strong relationships with customers and supporting functions (e.g., Technology, Finance)
• Adapting and thriving in a rapidly changing and fast‑moving environment
• Models good Decision‑making behaviors and reinforces proper decision making and meeting management according to DAI framework
• Independent, motivated, and proactive team member with experience in a matrixed, highly fluid environment
• Ability to foster collaboration, work effectively on cross‑functional teams and consistently deliver on‑time while serving as a role model for Amgen values and leadership attributes

What you can expect of us

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan Stock‑based long‑term incentives Award‑winning time‑off plans Flexible work models where possible.

Refer to the Work Location Type in the job posting to see if this applies.

Sponsorship

Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Equal Opportunity Employer

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please contact us to request accommodation.

Application Deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Company Profile

Salary Range 151,102.80USD -204,433.20 USD Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve peoples lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen