Business Outreach Specialist

City of Carmel; Indiana; On-site; USD 65,000 - 85,000; Full time

Job summary

The City of Carmel is seeking a dynamic Business Outreach Specialist to connect the Mayor's Office with the local business community. You will lead events, promote Shop Small campaigns, and grow the Carmel Small Business Network, strengthening partnerships with regional organizations.

Ideal candidates have 3+ years in engagement or economic development, excellent communication and project management skills, and the ability to represent the City professionally at events and meetings.

Qualifications

• 3+ years in community engagement, economic development, government relations, business development, event planning or related field.
• Excellent communication, relationship-building, and project management skills.
• Confidence speaking before business leaders, community partners, and public audiences.
• Bachelor's degree in Public Administration, Communications, Political Science, Economic Development, or a related field; CMP preferred.

Responsibilities

• Lead and coordinate business engagement events from planning through execution.
• Organize Shop Small, Shop Local campaigns and other business engagement initiatives.
• Grow and support the Carmel Small Business Network through strategic outreach and engagement opportunities.
• Serve as the primary liaison between the Mayor's Office and organizations including the Indy Chamber, OneZone Chamber, Indiana Chamber, and MIBOR.
• Build relationships with local businesses to identify opportunities, address concerns, and connect them with City resources.
• Organize business roundtables, stakeholder meetings, and site visits.
• Represent the Mayor's Office at business events, public meetings, and community functions.
• Track engagement efforts, manage follow-up communications, and prepare reports that measure program impact.

Skills

Relationship-building

Project management

Public speaking

Multitasking

Customer service

Education

Bachelor's degree in Public Administration, Communications, Political Science, Economic Development, or a related field

Job description

Build Relationships. Support Local Business. Shape Carmel's Future.

The City of Carmel is seeking a dynamic Business Outreach Specialist to serve as a trusted connector between the Mayor's Office and our thriving business community. This highly visible role is perfect for someone who enjoys building relationships, leading the development and execution of meaningful events, and helping businesses succeed.

From welcoming new businesses with ribbon cuttings to leading community engagement initiatives and strengthening partnerships with regional organizations, you'll play a key role in advancing the Mayor's vision for one of the nation's most desirable cities.

What You'll Do

• Lead and coordinate business engagement events, ceremonies and ribbon cuttings from planning through execution.
• Organize Shop Small, Shop Local campaigns and other business engagement initiatives.
• Grow and support the Carmel Small Business Network through strategic outreach and engagement opportunities.
• Serve as the primary liaison between the Mayor's Office and organizations including the Indy Chamber, OneZone Chamber, Indiana Chamber, and MIBOR.
• Build relationships with local businesses to identify opportunities, address concerns, and connect them with City resources.
• Organize business roundtables, stakeholder meetings, and site visits.
• Represent the Mayor's Office at business events, public meetings, and community functions.
• Track engagement efforts, manage follow-up communications, and prepare reports that measure program impact.

What You'll Bring

• Three (3) or more years of experience in community engagement, economic development, government relations, business development, event planning and execution or a related field.
• Exceptional communication, relationship-building, and project management skills.
• Confidence speaking before business leaders, community partners, and public audiences.
• Ability to manage multiple priorities while delivering outstanding customer service and representing the City with professionalism.
• Bachelor's degree in Public Administration, Communications, Political Science, Economic Development, or a related field.
• CMP Preferred

A few things to know: This position includes occasional evenings and weekends, indoor and outdoor events, extended periods of standing or walking, and the ability to lift up to 50 pounds.

Why Carmel?

Carmel is nationally recognized for innovation, quality of life, and a thriving business environment. As the Business Outreach Specialist, you'll help strengthen our local economy by building lasting partnerships, supporting entrepreneurs, and creating opportunities that make a meaningful impact on our community.

Foundational Elements

Vision

Be the best run, most desirable city in the nation.

Mission

Curate an environment where big dreams flourish, powered by a world-class environment that elevates quality of life.

Values

• Innovate Fearlessly – Embrace change and reach higher.
• Lead with Heart – Serve with purpose, authenticity and care.
• Empower Together – Build bridges that unite, inspire and lift each other.

The City of Carmel, Indiana, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.