Business Ops / Systems Manager

Edisonrefertalent; Rosemead (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Southern California Edison (SCE) is seeking a Business Ops / Systems Manager to lead a team supporting Business Systems, from user support to platform administration. The role requires coordinating with stakeholders and aligning operations with security and compliance requirements.

The position emphasizes strategy development, analytics, and continuous improvement to drive efficiency and ROI across the organization, with hybrid work and relocation considerations for California candidates.

Qualifications

• Five or more years of combined experience performing or supervising business operations analysis.
• Experience in developing strategic plan/roadmaps.

Responsibilities

• Leads a team in the support of Business Systems from user support, issue triage, enhancement intake, and platform administration.
• Coordinates support, manages escalations, and aligns administration with technology, security, compliance, and process requirements.
• Guides prioritization of strategic planning scenarios to address business challenges while meeting operating metrics.
• Develops and improves analytics and processes to increase productivity of operations.

Skills

Strategic planning

Cross-functional collaboration

Analytical skills

Project coordination

Stakeholder management

Education

Bachelor’s degree in Analytics, Business, Information Systems, Finance, or related field

Tools

SAP Ariba

SAP ECC/S4 Hana

Fieldglass

Job description

Join the Clean Energy Revolution

Become a Business Ops / Systems Manager at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll lead a team in the support of Business Systems from user support, issue triage, enhancement intake, and platform administration. You are responsible for setting priorities, coordinating support, managing escalations, and aligning business-owned administration with technology, security, compliance, and process requirements.

As a Business Ops / Systems Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Manages typically exempt personnel.
• Leads the implementation of business operating plans which align with department or Operating Unit's business strategy and short, medium-term objectives.
• Leads the delivery of support to a business function, coordinating the execution of key projects and initiatives by helping to facilitate project meetings, and develop, track and close out project accomplishments, and track/present status.
• Guides the prioritization of strategic planning scenarios which effectively address business challenges while successfully achieving operational performance metrics.
• Supports and implements business metrics, evaluates impact of new and existing initiatives, and initiates and implements changes to improve ongoing operations.
• Leads strategy and design to maximize employee performance and company ROI.
• Develops and continuously improves analytics and processes to increase productivity of operations. Administers projects including planning, strategizing, coordination, implementation and quality control. Identifies and communicates insights, model processes and functions, limitations, and risk assessments to leadership as necessary to justify recommendations aligned to the department or Operating Unit objectives. Delivers and implements company operational policies and procedures to ensure work goals are met and completed within a given timeframe.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

• Five or more years of combined experience performing or supervising business operations analysis.
• Experience in developing strategic plan/roadmaps.

Preferred Qualifications

• Bachelor’s degree in Analytics, Business, Information Systems, Finance, or related field.
• SAP Ariba, or SAP ECC/S4 Hana, or Fieldglass.
• Strong attention to detail with proven analytical and problem-solving skills.
• Experience working with clients, including independently identifying client needs, developing action plans, identifying deliverables and presenting results.
• Experience working with cross functional teams and influencing outcomes and removing barriers.
• Experience interfacing and collaborating with executive and senior management, peers, departments, and external parties to develop solutions and ensure consensus.
• Experience implementing and enhancing procurement tools, strategies, and continuous improvement opportunities.
• Techno functional / Subject Matter Expert supporting technology solutions.

Additional Information

• This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• The primary work location for this position is Rosemead, CA. However, the successful candidate may also be asked to work for an extended amount of time at (alternate work location).
• Position will require up to 20% traveling and being out in the field throughout the SCE service territory.
• Relocation may apply to this position.

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at [e-mail] or [phone] and select option 2.