Business Operations (Travel Heavy)

Column; San Francisco (CA); On-site; USD 150,000 - 220,000; Full time

Benefits offered by this job

Health insurance

Fertility benefits

Rent subsidy

401k

Flexible time off

Parental leave

Backup childcare reimbursements

Catered meals SF

Commuter benefits

Team offsites

Job summary

Column, a bank and software company, is seeking a Business Operations leader to lay the foundation for the next decade of growth. You will act as the GM for key products and projects, partnering with senior leadership to scale the business from our San Francisco Presidio office with regular travel across the United States.

You will own strategy and operations for the company’s critical scaling initiatives, remove bottlenecks, and guide build-vs-buy decisions while collaborating with

Qualifications

• 7+ years of experience in strategy and business operations in a high-growth environment.
• Ability to jump into new situations and design scalable solutions.
• Experience influencing and managing multiple stakeholders to commit to a shared goal.
• Hyper-organized project management across multiple teams.
• Scrappy, roll-up-your-sleeves attitude with zero ego when building a business.
• Familiarity with banking/fintech industries; interest in becoming an expert in this space.

Responsibilities

• Own strategy and operations for our most critical scaling initiatives.
• Identify bottlenecks to scale and design workflows to remove them.
• Drive build-vs-buy decisions for tooling and systems to drive automation and scale.
• Spend time on-site with operators to learn workflows and translate insights into decisions.
• Own end-to-end execution, timelines, and cross-team accountability.

Skills

Strategy & ops

Problem solving

Stakeholder management

Project management

Fintech familiarity

On-site collaboration

Job description

About Column

For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.

At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!

The opportunity

As a member of Column’s Business Operations team, you will be responsible for helping lay the foundation for the company’s next decade of growth. This team will own Column’s most important strategic and operational initiatives, with a heavy focus on designing new operating systems that will directly impact our ability to scale. Individuals in this role will serve as the “GM” of a particular product or project, diving deep into a wide range of challenges, while working alongside senior leadership at Column to take our business to the next level.

This position will be based in our San Francisco office in the Presidio, with regular travel throughout the United Sates. You can expect to be on the road 50%+ of the time, often embedded on-site for 2–4 weeks at a time.

What you’ll do

• Own the strategy and operations for our most critical scaling initiatives
• Find the biggest bottlenecks to scale, then design and ship the products and workflows that remove them
• Drive decisions around “build vs. buy” strategies for new tooling and systems we need to drive automation and scale
• Spend time on-site with operators to understand workflows firsthand and turn what you learn into product and operational decisions
• Own execution end to end, driving timelines, alignment, and accountability on execution across the team

What you’ll need to be successful

• 7+ years of experience in strategy and business operations in a high-growth environment; prior experience at a top-tier management consulting firm strongly preferred
• Ability to jump into new situations and quickly solve problems, with an eye toward architecting solutions that will scale
• Experience influencing and managing multiple stakeholders with varying priorities, and getting them to commit to executing against a shared goal
• Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
• Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
• Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in this space, however, is a must

What you'll get from us

• Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
• Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
• Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
• FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
• 401k plan, including self-directed brokerage options
• Flexible time-off policy - take the time off that you want and need to relax and recharge
• 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
• Up to $4,500 in annual reimbursements for backup childcare
• Catered lunches and dinners for SF employees
• Commuter benefits, including paid transportation to-and-from the office
• Regular team building events, including annual offsite

Pay transparency:

Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

The annual US base salary range for this role is $150,000 - $220,000 + equity.

Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions.

If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to [e-mail].

We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.