Business Operations Manager

lunar - part of +koo; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Lunar is seeking a Business Operations Manager to drive high-impact projects across our healthcare technology platform. You will streamline processes, enable data-driven decision-making, and build scalable operational foundations for a rapidly growing company.

Ideal candidates bring at least 8 years in business operations, exceptional communication, craftsmanship, and an entrepreneurial mindset. You will work in a mission-driven environment transforming hospital workflows and patient care.

Qualifications

• Exceptional written and verbal communication should describe clinical workflows, train users, and collaborate across teams.
• Commitment to excellence, precision, and delivering high-quality outcomes.
• Proactively identifies opportunities and solves high-ambiguity challenges with first-principles thinking.

Responsibilities

• Own High-Priority Initiatives: take ownership of critical projects shaping Lunar’s operational strategy.
• Scale Business Operations: build and scale Lunar’s operational infrastructure for rapid growth.
• Drive Third-Party Partnerships: establish relationships with hospital vendors, service providers, and integrators.
• Push Boundaries: improve and streamline operations using first-principles thinking and creative problem-solving.
• Be part of a Mission Driven Company: help shape the future of healthcare by building Lunar’s operational backbone.

Skills

Communication skills

Craftsmanship

Entrepreneurial mindset

Experience level 8 years

Mission driven

Job description

About Us

Lunar is a stealth technology company building a new type of software platform for health systems. We are on a mission to revolutionize healthcare with cutting-edge, AI-powered software designed to help every hospital deliver world-class care for their patients. Our platform is already the core backbone of health systems today, transforming clinical and operational workflows at scale with the world’s first AI-native hospital information system.

This next-generation platform is a fundamental rebuild of the information infrastructure that runs health systems. All of it – from doctors, nurses, pharmacists, lab technicians, coders, billers, supply chain, and even patients – Lunar’s software powers everything, soup-to-nuts. We believe that this mission is the moon landing of healthcare – something so consequential and ambitious that most people believe it to be impossible.

Backed by Silicon Valley’s preeminent venture capital firms, we believe in the power of a high performance team of seasoned professionals operating at the peak of their abilities. We value people who are driven, curious, have sound judgement, and care about doing the best work of their careers.

We are looking for a Business Operations Manager to take on high-impact projects that improve efficiency and scalability across Lunar. Join us to streamline processes, enhance decision-making with data-driven insights, and help shape the operational foundation of a rapidly growing healthcare technology company.

Over the next 6 months, here are some ways you can make an impact

• Own High-Priority Initiatives: Take ownership of critical projects that shape Lunar’s operational strategy, ensuring we scale effectively while maintaining execution excellence

• Scale Business Operations: Play a critical role in building and scaling Lunar’s operational infrastructure, ensuring we have the right processes, systems, and insights to support rapid growth

• Drive Third-Party Partnerships: Establish and strengthen relationships with key external partners, including hospital vendors, service providers, and integration partners

• Push Boundaries: Identify and execute on opportunities to improve and streamline business operations, applying first-principles thinking and creative problem-solving to drive step-change improvements

• Be part of a Mission Driven Company: Help shape the future of healthcare by building the operational backbone of a company revolutionizing an industry that has been left behind by software advancements

Your Experience

• Communication Skills: Exceptional written and verbal communication skills, with the ability to describe clinical workflows, train users, and collaborate across teams

• Craftsmanship: Committed to excellence, approaching work with precision, care, and a deep sense of craftsmanship to deliver high-quality outcomes

• Entrepreneurial Mindset: Proactively identifies and seizes opportunities, solving novel, high-ambiguity challenges with first-principles thinking, resourcefulness, and a bias for action

• Experience Level: A minimum of 8 years of professional business operations experience

• Mission Driven: A passion for making a meaningful impact in the healthcare industry

At Lunar, we know our greatest strength is the diverse blend of backgrounds, experiences, and ideas that our team members contribute. We’re passionate about healthcare, but we are also passionate about creating an inclusive workplace where every unique talent and perspective is not just respected, but celebrated. We thrive on embracing differences and are fully committed to fostering a fair, supportive, and dynamic environment where everyone has the opportunity to shine. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.