Business Operations Manager

Rippling, Inc.; San Francisco (CA); Hybrid; USD 150,000 - 230,000; Full time

Benefits offered by this job

Equity

In-office collaboration

Job summary

Rippling, based in San Francisco, is seeking a BizOps Manager to tackle high-stakes challenges, partnering with executive leadership to build 0-to-1 initiatives and shape company-wide strategy. You will own monetization, pricing, and packaging decisions while driving cross-functional programs across Product, Engineering, and GTM teams.

You will own data, write SQL queries, and create dashboards to define the source of truth for key metrics.

Qualifications

• 4+ years of battle-tested experience in top-tier management consulting, BizOps, VC/PE, or as a startup founder.

Responsibilities

• Identify critical business friction points and build scalable solutions with senior leaders.
• Architect and refine monetization, pricing, and packaging strategies to accelerate market dominance.
• Partner with Product, Engineering, and GTM teams to launch new initiatives and revamp operational systems.
• Own data: write SQL queries, build dashboards, and extract actionable insights.
• Define, standardize, and scale operational metrics with Finance and RevOps.

Job description

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.

About the Role

Business Operations is Rippling’s strike team for high-stakes, mission-critical challenges. We are the architects behind product development, go-to-market strategies, and scale operations across the entire company. Operating as the connective tissue for our compound startup, this small, elite unit brings structure to massive ambiguity and executes with relentless precision.

We need BizOps Managers who are world-class problem solvers, first-principles thinkers, and fearless operators. You won't just advise, you will build from 0-to-1, tackle the company’s biggest strategic bets, and partner directly with executive leadership. For high-performers, this role is the ultimate launchpad into executive leadership at an ultra-high-growth company.

What You'll Do

• Hunt Down High-Impact Problems: Identify critical business friction points, step into the fire, and build scalable solutions alongside senior leaders.
• Master the Revenue Engine: Architect and refine monetization, pricing, and packaging strategies to aggressively accelerate market dominance.
• Drive Cross-Functional Force-Multiplier Projects: Partner directly with Product, Engineering, and GTM teams to launch new initiatives and revolutionize operational systems.
• Own Your Data: Dig into raw databases, build custom SQL queries, construct dashboards, and extract actionable insight without needing a safety net.
• Set the Source of Truth: Collaborate with Finance and RevOps to define, standardize, and scale the operational metrics that steer the entire business.

What You'll Need

• 4+ years of battle-tested experience in top-tier management consulting, BizOps, VC/PE, or as a startup founder. Exceptional talent with fewer years but a proven track record of rapid acceleration will be considered.
• Cross-functional mastery: A deep understanding of organizational dynamics in high-velocity tech environments.
• A data-first instinct: You instinctively open a spreadsheet, code a query, or analyze a dataset before building a slide deck.
• Extreme altitude-switching: Equally comfortable pitching strategy to C-suite executives as you are getting into the weeds with frontline operators.
• Relentless ownership and grit: You don't pass the mic or make excuses—you take full accountability and solve problems permanently.
• High-conviction autonomy: You thrive in chaos, make sound calls with incomplete data, and move fast without waiting for a playbook.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [e-mail]

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

#LI-hybrid

This role will receive a competitive salary + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.