Business Operations Associate PPN

Principal Financial Group; United States; Hybrid; USD 32,000 - 56,000; Full time

Benefits offered by this job

Pension plan

Hybrid work model

Remote work option

Flexible Time Off

Job summary

Principal Financial Group, a leading financial services company, is seeking a Business Operations Associate to support the operational framework of the business. You will work with home office staff and the field to provide operational support, maintain agent profiles, and improve processes.

The role emphasizes analytical, leadership and communication skills, with opportunities to train financial professionals and contribute to team projects.

Qualifications

• 4+ years of financial services, insurance or retirement experience
• FINRA NRFO registration
• Strong analytical, leadership, problem-solving, decision-making, negotiation and planning skills
• Must be a team player with strong organizational, interpersonal, and communication skills
• Must be results driven and detail oriented with the ability to manage change in a dynamic environment
• Good computer skills, including knowledge of Microsoft applications

Responsibilities

• Independently perform support functions related to non-proprietary business activity, including managing agent profiles in internal database, fixed annuity desk, variable agent appointments, and broker of record changes
• Provide backup support to variable/fixed indexed annuity desk, including application uploads/downloads, carrier confirmations, and documenting approvals
• Support varied business processes such as commission inquiry assistance, succession planning support for home office and FPs, and process expenses
• Build relationships with financial professionals by assisting with training on reporting functions and website functionality
• Lead or participate in projects to develop and implement administrative procedures and workflow improvements
• Perform other job-related duties as required

Skills

Analytical skills

Leadership

Problem-solving

Decision-making

Negotiation

Planning

Team player

Communication skills

Organizational skills

Adaptability to change

Microsoft Office

Tools

Internal database access

Job description

What You'll Do

As a Business Operations Associate, you'll be responsible for various functions that support the operational framework of the business. You'll work closely with internal teammates, home office staff and the field, providing operational support and open communication.

Here are a few examples of the kinds of things you'll do:

• Independently perform support functions related to non-proprietary business activity, including managing agent profiles in internal database, fixed annuity desk, variable agent appointments, and broker of record changes.
• Provide support to the variable/fixed indexed annuity desk. This may include backup support to the variable/fixed indexed annuity desk, application uploads/downloads, and carrier confirmation calls, documenting internal systems with approvals, and transmitting documents to carriers.
• Perform support functions for varied business processes, such as basic commission inquiry assistance, succession planning support for home office and FPs, PPN Newsblast, and process expenses.
• Build and maintain key relationships with financial professionals by assisting with training on subjects to include basic reporting functions and website functionality.
• Participate in or lead team projects, including development and implementation of administrative procedures, creating workflow processes, as well as offering ideas and suggestions to improve processes or gain efficiencies.
• Perform other job-related duties as required.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Who You Are

• 4+ years of financial services, insurance or retirement experience required.
• Will require FINRA NRFO registration.
• Possess good analytical, leadership, problem-solving, decision-making, negotiation and planning skills.
• Must be a team player, demonstrate effective organizational, interpersonal, and strong communication skills (verbal and written).
• Must be results driven and detail oriented with the ability to manage change in a dynamic environment.
• Good computer skills, including knowledge of Microsoft applications.
• Able to see the 'big picture' and eager to learn and take on new responsibilities and projects.

Salary Range Information

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)

$22.93 - $40.96 / hour

Salary Details

Below are examples of salaries across different geographies. Please note these are examples, but not the only areas we are hiring.

• Dubuque, IA / Grand Island, NE / Waterloo, IA / Mason City, IA: $22.93/hr - $30.72/hr
• Des Moines, IA / Cedar Rapids, IA / Waco, TX: $24.21/hr - $32.43/hr
• Phoenix, AZ / Charlotte, NC / Raleigh, NC / Dallas, TX / Spokane, WA / Atlanta, GA: $25.48/hr - $34.13/hr
• Chicago, IL / Houston, TX / Minneapolis-St. Paul, MN / Philadelphia, PA: $28.03/hr - $37.55/hr
• Los Angeles, CA / New York City, NY: $30.58/hr - $40.96/hr

Time Off Program

Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don't accrue a bank of time off under FTO and there is no set number of days provided.

Pension Eligible

Yes

Work Environments

This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, or Charlotte, NC). You'll work with your leader to figure out which option may align best based on several factors.

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H1B, TN, L1, J1, etc. For additional information around work authorization needs please use the following links: Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Global Investors positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values, benefits and why we're an exceptional place to grow your career.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window

We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.

Original Posting Date

8/17/2026

Most Recently Posted Date

8/17/2026

Principal uses artificial intelligence tools to assist in reviewing and evaluating job applications, fraud prevention, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Workforce (U.S.) Privacy Notice for more details on our practices and your data privacy rights.

LinkedIn Remote Hashtag

#LI-Remote