Business Operations Associate

JPMorgan Chase; Plano (TX); On-site; USD 81,000 - 115,000; Full time

Job summary

JPMorgan Chase in Plano, TX is seeking a Business Operations Associate to help monitor regulatory adherence within the Commercial Bank's Operations team. You will work closely with business partners to strengthen risk controls and ensure accurate reporting.

This role emphasizes collaboration, process improvement, and data-driven decision making to support fair lending programs and regulatory compliance across the Commercial Bank.

Qualifications

• 5+ years of experience in operations, controls, audit, quality assurance, and/or compliance.
• Collaborative team player with demonstrated work ethic and high professionalism.
• Highly organized with ability to balance multiple business needs and deliver objectives.
• Experience in developing business processes while identifying potential risks and control gaps.
• Strong data analytics, organizational, problem-solving, and project management skills.

Responsibilities

• Review the accuracy of HMDA weekly, monthly, and yearly LAR reporting.
• Engage with control colleagues across Commercial Bank to support the annual Fair Lending Risk Assessment.
• Document and walk through control processes that will go through annual testing.
• Define and document control processes across all supported areas.
• Provide leadership in delivering recommendations for enhancing the Fair Lending Program.
• Identify potential control gaps and risks and propose viable mitigation solutions.

Skills

Operations experience

Controls & compliance

Data analytics

Project management

Interpersonal skills

Job description

Business Operations Associate

Plano, TX, United States

and 1 more

Job Information

• Job Identification 210784241
• Job Category Business Support
• Business Unit Commercial & Investment Bank
• Posting Date 09/30/2026, 09:27 PM
• Locations 8181 Communications Pkwy Bldg B, Plano, TX, 75024, US10 S Dearborn St, Chicago, IL, 60603, US
• Job Schedule Full time
• Job Shift Day
• Base Pay/Salary Chicago,IL $80,750.00-$115,000.00

Job Description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Commercial Banking Business Operations Support team, partnering with the business to create a proactive risk culture.

As a Business Operations Associate in the Commercial Bank team, you are responsible for monitoring adherence to all applicable banking regulations. You will monitor the Commercial Banks Fair Lending activities, provide oversight on all applicable banking regulations, and partner with the business to identify and implement best practices for optimal risk mitigation.

Job responsibilities

• Review the accuracy of Commercial Bank’s HMDA weekly, monthly, and yearly LAR reporting
• Engage with control colleagues across Commercial Bank to receive and review necessary information and data to support the annual Fair Lending Risk Assessment
• Partner with other CB Control Managers to effectively document and walk through the control processes that will go through annual testing.
• Define and document control processes across all the areas the team supports .
• Provide thought leadership in delivering recommendations for the enhancement of the Commercial Bank Fair Lending Program.
• Identify possible control gaps and risks within the areas we support and determine viable solutions to mitigate those gaps and risks.

Required qualifications, capabilities, and skills

• Seasoned professional, usually demonstrated by 5+ years of work experience and solid exposure to operations, controls, audit, quality assurance, and/or compliance
• Collaborative team player with a demonstrated work ethic, consistently exhibiting high professionalism in behavior and performance
• Highly organized professional able to balance multiple business needs and deliver against key objectives
• Experienced in developing business processes while identifying potential risks and control gaps
• Well-rounded professional with strong interpersonal, data analytics, organizational, problem-solving, and project management skills

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs (https://careers.jpmorgan.com/us/en/how-we-hire/faqs) for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.