Business Operations Analyst – Datacenter Business Unit

Qualcomm; San Diego (CA); On-site; USD 76,000 - 114,000; Full time

Job summary

Qualcomm Technologies, Inc. is seeking a Business Operations Analyst to support the Datacenter BU from NPI to end of life, driving operational efficiency and executing planning processes.

You will analyze demand forecasts, manage supply-demand balances, support SOP, KPI reporting, and build dashboards, collaborating with Finance, Engineering, and Sales; onsite in San Diego.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication across teams.
• Experience with data visualization and reporting tools.

Responsibilities

• Analyze, reconcile, and publish monthly demand forecasts, including changes and assumptions.
• Manage supply-demand balances for Data Center products and identify risks.
• Support product allocation and prioritization from NPI through mass production.
• Set up and maintain product hierarchies and planning parameters in forecasting systems.
• Support SOP processes and post-sale operations including warranty/RMA workflows.
• Develop dashboards and KPIs for capacity, forecast accuracy, and service metrics; collaborate cross-functionally.
• Leverage AI-enabled tools to enhance reporting and workflows.

Skills

Analytical skills

Cross-functional collaboration

Communication skills

Problem-solving

Education

Bachelor's degree in Business, Operations, Supply Chain, Engineering, Finance, or related field

Tools

Excel

Tableau

Power BI

Job description

Company

Qualcomm Technologies, Inc.

Job Area

Operations Group, Operations Group > Business Operations

General Summary

This position is NOT eligible for Qualcomm immigration sponsorship.

The Business Operations Analyst will support the Datacenter Business Unit (BU) by driving operational efficiency, supporting planning processes, and enabling smooth execution across the AI Datacenter business from new product introduction (NPI) to mass production through end of life. This role will provide analytical and operational support across demand forecasting, Sales & Operations Planning (SOP) workflows, capacity and supply tracking, post-sales operations, KPI reporting and perform excess and obsolete (EO) analysis. The analyst will work closely with cross-functional teams to help scale and streamline critical business processes.

The Person

We are seeking a proactive, detail-oriented analyst with strong organizational, analytical, and communication skills. The ideal candidate thrives in a dynamic environment and is eager to develop expertise in operations, planning, and business process optimization. A strong problem‑solving mindset and willingness to collaborate across teams is essential.

Key Responsibilities

• Analyze, reconcile, and publish monthly and periodic demand forecasts, including forecast changes, assumptions, backlog, customer demand, and supply signals.


• Manage and monitor supply-and-demand balances for Data Center products, identifying shortages, excess supply, capacity constraints, inventory risks, and required actions.


• Support product allocation and supply prioritization across customers, programs, products, and sites from NPI through mass production based on available supply and business priorities.


• Set up and maintain products, product hierarchies, configurations, lifecycle attributes, and planning parameters in systems used for demand forecasting and supply planning.


• Support NPI readiness and product lifecycle transitions, including demand loading, ramp assumptions, product substitutions and discontinuations and transition planning.


• Perform E&O analysis by reviewing demand, supply, inventory, backlog, and lifecycle data; identify root causes and recommend disposition or mitigation actions.


• Support business operations activities including planning cycles, operational reviews, and performance and inventory tracking for the Datacenter BU.


• Assist with SOP processes: consolidate demand inputs, update build plans, and support risk/mitigation analysis.


• Support post-sale operations including warranty/RMA workflows, spares management, and Service Level Agreement (SLA) tracking.


• Help build and maintain dashboards, KPIs, and reporting mechanisms for capacity, forecast accuracy, supply‑demand balance, allocation, cost, and service metrics; support automation and data pipeline improvements.


• Partner with Finance, Engineering, Supply Chain, Sales, Operations, and Program Management to support execution of BU priorities.


• Leverage AI-enabled tools to enhance reporting, analytics, and operational workflows.

Preferred Experience

• Experience in business operations, supply chain, demand planning, program coordination, or related analytical roles.


• Understanding of demand forecasting, supply and demand management, build planning, NPI to mass production lifecycle management and supply chain fundamentals.


• Exposure to warranty, service, or support operations is a plus.


• Strong analytical and problem‑solving skills; proficiency in Excel and data visualization tools (Tableau, Power BI, etc.).


• Strong communication skills and ability to work effectively with cross‑functional teams.


• Ability to manage multiple priorities in a fast‑paced environment.


• Familiarity with operational metrics, financial processes, or hardware deployments is preferred.


• Experience applying AI tools to improve analysis and workflow efficiency is a plus.

Preferred Qualifications

• Bachelor’s degree in Business, Operations, Supply Chain, Engineering, Finance, or related field.


• 3-5 years of experience in business operations, supply chain, program management, or analytical roles.


• Excel and Powerpoint proficiency required


• Semiconductor, datacenter, manufacturing, or high‑tech industry experience preferred but not required.

Additional Information

This is an onsite, San Diego-based position and is expected to comply with the company’s onsite work policy.

Minimum Qualifications

• Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience.


• High School Diploma or equivalent and 4+ years of business operations or related experience.

Equal Opportunity and Accessibility

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability‑[e-mail] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits

$76,200.00 - $114,400.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales‑incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play.