Business Operations Analyst

Pathways; Fullerton (CA); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

401(k)

Employee Assistance Program

Pet insurance

Perks @ Clarvida - national discounts

Job summary

Clarvida is hiring a Business Operations Analyst in California (Remote/Hybrid) to support state operations through data analytics, contract administration, and strategic operational support. You will partner with leadership to identify business needs, evaluate risks, and deliver actionable recommendations for improved efficiency.

The role requires strong analytics, project management, and Excel skills, with the ability to work independently across multiple priorities.

Qualifications

• Experience in business operations, analytics, or project management.
• Strong analytical and problem-solving skills with ability to translate data into actionable recommendations.
• Experience developing reports, dashboards, and performance metrics.
• Excellent organizational skills and ability to manage multiple projects simultaneously.
• Strong written, verbal, and presentation communication skills.
• Advanced Microsoft Excel proficiency and strong experience with Microsoft Office applications.
• Ability to work independently and exercise sound judgment in decision-making.
• Strong attention to detail and commitment to accuracy.

Responsibilities

• Lead operational projects from planning through implementation and completion.
• Develop project plans, timelines, milestones, and performance metrics.
• Evaluate requirements, risks, resources, and dependencies; recommend corrective actions.
• Analyze performance data and propose operational improvements and resource allocation.
• Prepare and present project status updates and recommendations to leadership.
• Develop and maintain operational dashboards, reports, scorecards, and KPIs.
• Analyze data to identify trends, risks, and improvement opportunities.
• Provide leadership with actionable recommendations based on data analysis.
• Conduct ad hoc reporting to support operational, financial, and strategic decisions.
• Evaluate data integrity and reporting methodologies; suggest improvements.
• Support contract administration processes including tracking deliverables and renewals.
• Assist with RFP development, proposal coordination, and contract reviews.
• Support state operations leadership with compliance initiatives and audits.
• Collaborate with Operations, Finance, HR, Quality, and Leadership teams.

Skills

Analytical thinking

Project management

Data analytics

Communication skills

Dashboard reporting

Education

Bachelor’s degree in a related field

Tools

Excel

Microsoft Office

Power BI

Job description

Business Operations Analyst

Location: California (Remote/Hybrid)

Employment Type: Full-time

Salary: $85,000 - $100,000 per year (dependent on experience, education, and market factors)

Date Posted: 07-02-2026

About The Role

The Business Operations Analyst supports California Operations through project management, data analytics, contract administration, compliance initiatives, and strategic operational support. This role partners closely with operational leadership to identify business needs, evaluate risks, analyze performance trends, and implement solutions that improve operational effectiveness. Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational goals and long-term business success.

Must reside in one of our 4 regions (LA, OC, Kern, SD***

Responsibilities

• Lead operational projects and strategic initiatives from planning through implementation and completion
• Develop project plans, timelines, milestones, and performance metrics to ensure successful outcomes
• Evaluate project requirements, risks, resource needs, and dependencies and recommend corrective actions when needed
• Analyze project performance and provide recommendations regarding operational improvements and resource allocation
• Prepare and present project status updates, analyses, and recommendations to leadership and stakeholders
• Develop and maintain operational dashboards, reports, scorecards, and performance metrics
• Analyze operational, contractual, and business performance data to identify trends, risks, and improvement opportunities
• Provide leadership with actionable recommendations based on data analysis and business intelligence findings
• Conduct ad hoc reporting and analysis to support operational, financial, and strategic decisions
• Evaluate data integrity and reporting methodologies and recommend process improvements
• Support contract administration processes, including tracking requirements, deliverables, renewals, and compliance obligations
• Assist with RFP development, proposal coordination, contract reviews, and operational implementation activities
• Support state operations leadership with compliance initiatives, audits, reporting, and special projects
• Collaborate with internal departments including Operations, Finance, Human Resources, Quality, and Leadership teams
• Maintain accurate project documentation, reports, and operational records
• Perform additional duties as assigned

Required Qualifications

• Demonstrated experience in business operations, analytics, project management, or operational support functions
• Strong analytical and problem-solving skills with the ability to interpret complex data and translate findings into actionable recommendations
• Experience developing reports, dashboards, and performance metrics
• Strong organizational skills and ability to manage multiple projects simultaneously
• Excellent written, verbal, and presentation communication skills
• Advanced Microsoft Excel proficiency and strong experience with Microsoft Office applications
• Ability to work independently and exercise sound judgment in decision-making
• Strong attention to detail and commitment to accuracy

Preferred Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, Public Administration, Data Analytics, Finance, Operations Management, or a related field
• Experience in healthcare, behavioral health, or human services environments
• Experience supporting contract management, compliance activities, or RFP processes
• Experience using reporting platforms, business intelligence tools, or dashboard development applications
• Knowledge of performance improvement methodologies and operational best practices

Compensation & Benefits

• Paid vacation days (increase with tenure)
• Separate sick leave that rolls over annually
• Paid holidays
• Medical, dental, and vision insurance options
• DailyPay - access your earnings without waiting for payday
• Training, development, and professional growth opportunities

All Employees

• 401(k)
• Employee Assistance Program (EAP)
• Pet insurance
• Perks @ Clarvida - national discounts on shopping, travel, and entertainment

(Benefits may vary by state or county)

Work Location

California - Remote from home with hybrid opportunities as needed

Occasional travel may be required to support operational meetings, trainings, and initiatives

Employment Type

Full-time

About Clarvida

Clarvida is a leader in behavioral health care, providing community-based mental health and human services. The organization is committed to delivering innovative care while fostering a supportive and growth-oriented environment for employees.

Equal Opportunity Employer

Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.