Business Office Specialist

Bristol-Hospice; Merrillville (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition Reimbursement

PTO and Paid Holidays

Medical, Dental, Vision, LifeInsurance

HSA & 401(k) available

Mileage Reimbursement

Job summary

Bristol Hospice is seeking a detail-oriented Business Office Specialist to support the Executive Director and Business Office Manager in clerical tasks. The role focuses on data entry, billing support, and maintaining patient records within the Northwest Office in Merrillville, IN.

The position requires precise word processing, medical terminology knowledge, and the ability to manage multiple tasks while ensuring confidentiality and high-quality service to patients and payers.

Qualifications

• Minimum one year of health care data entry experience.
• Strong typing speed (50 wpm) and excellent word processing skills.
• Familiarity with medical terminology and healthcare documentation.
• Proficient using computers and office software.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Provide office functions including handling correspondence and word processing for hospice organization, managing incoming calls, filing clinical notes, and maintaining administrative files.
• Assist BOM in maintaining minutes of meetings.
• Assist BOM in ensuring all Doctor's order forms are completed and signed in compliance with Medicare/Medicaid regulations and filed appropriately.
• Assist BOM in sending Doctor's orders to Physicians for signature and log submissions for tracking.
• Assist BOM in keeping manuals up to date and in closing out patient records when discharged.
• Enter DARs and log submissions, especially when online systems are down or during emergencies.
• Assist BOM in accurately entering patient billing data and in billing Medicare, Medicaid, private payer, and patient claims.
• Assist in preparing monthly billing and accounts receivable reports and flag late or missing documents.

Skills

Data entry

Typing 50 wpm

Word processing

Medical terminology

Customer service

Job description

Join our team at Bristol Hospice and take on the role of Business Office Specialist. If you are detail oriented, we want to hear from you. In this role you will assist the Executive Director and the Business Office Manager with the clerical function of the office.Coverage Area: Northwest Office in Merrillville, INWork Schedule: Monday - Friday 8am - 5pmBristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.Our CultureOur culture is cultivated using the following values:Integrity: We are honest and professional.Trust: We count on each other.Excellence: We strive to always do our best and look for ways to improve and excel.Accountability: We accept responsibility for our actions, attitudes, and mistakes.Mutual Respect: We treat others the way we want to be treated.On an Average Day You Will:(includes but not limited to)Provide office functions including handling correspondence and word processing for hospice organization, managing incoming calls, filing clinical notes, maintaining administrative and clerical files; and ensuring postage is purchased and kept on handAssist BOM in maintaining minutes of meetingsAssist BOM in ensuring all Doctor's order forms and related forms are completed and signed in compliance with Medicare and Medicaid regulations, place forms and applicable documents into patient filesAssist BOM in sending Doctor's orders to Physicians when received from nurses for his/her signature; keep current log of what is sent to make sure it is returned with signatureAssist BOM in keeping all manuals up to date, as assignedAssist BOM in closing out patient's clinical record when dischargedEnter DARs and log/track their submission, if needed when online systems are down or emergency situationsAssist BOM in accurately entering patient billing dataAssist BOM in accurately processing and billing Medicare, Medicaid, private payer and patient claims in accordance with payor requirements and organization policyAssist in the preparation of monthly billing and accounts receivable reports, alert appropriate management team members regarding late or missing documents for billingEstablish and maintain positive working relationships with patients, payers, and other customersMaintain confidentiality of patient and organization informationMaintain adequate inventory of medical supplies/items needed to provide appropriate patient care; notify the supervisor when inventory needs to be restockedOther duties as assignedRequirements:Must have at least one (1) year of experience in health care data entryPreferred one (1) year of pervious health care related billing experienceKnowledge and Skills needed to be successful in role:Ability to type 50 words per minuteProficient word processing skillsExcellent computer skillsFamiliar with medical terminologyWe Got the Perks:Tuition ReimbursementPTO and Paid HolidaysMedical, Dental, Vision, Life Insurance, and moreHSA & 401(k) availableMileage Reimbursement for applicable positionsAdvanced training programsPassionate company culture committed to the highest standard of care in the hospice industryJoin a Team that embraces the reverence of life!EEOC StatementBristol Hospice is an Equal Opportunity Employer and participates in E-verify.