Business Office Manager – Skilled Nursing Facility

Beavercreek Post Acute; Dayton (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Employee Stock Purchase Program

Job summary

Beavercreek Post Acute is seeking a seasoned Business Office Manager to oversee billing, reimbursement, Medicaid/Medicare applications, and accounts receivable in a skilled nursing setting. You will partner with facility leadership to maintain accurate financial records, communicate with payors and families, perform bank reconciliations, and ensure compliant processes while working on-site full-time.

Strong organization, attention to detail, and the ability to explain complex coverage options to

Qualifications

• High school diploma or equivalent required.
• Experience in skilled nursing billing and payment preferred.
• Knowledge of RFMS, PCC, and Microsoft products beneficial.

Responsibilities

• Oversee billing, reimbursement, and accounts receivable functions.
• Manage Medicaid pending applications and follow-up; explain coverage options to residents and families.
• Perform bank reconciliations and provide backup for Accounts Payable.

Skills

Communication

Customer service

Organizational skills

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

RFMS

PointClickCare (PCC)

Microsoft Office

Job description

What You’ll Be Responsible ForThe Business Office Manager will oversee a variety of financial and reimbursement functions, including:Managing RFMS processes and requirementsCompleting and tracking Medicaid pending applicationsManaging private pay accounts receivableFollowing up on outstanding balances and performing collectionsMeeting with residents and families to explain:Medicare coverageMedicaid coverage and pending applicationsPrivate insurance coverageHospice coveragePrivate pay responsibilitiesChanges in coverage and financial responsibilityPreparing and managing NOMNCs (Notices of Medicare Non-Coverage) as requiredCompleting bank reconciliationsServing as backup for Accounts PayableMonitoring resident accounts and identifying issues requiring follow-upCommunicating with insurance companies, hospice providers, residents, responsible parties, and other payorsMaintaining accurate documentation and financial recordsPartnering with facility leadership and the interdisciplinary team regarding financial and coverage concernsAssisting residents and families through the Medicaid process and following applications through determinationHelping ensure business office processes meet company, payer, and regulatory requirementsPerforming additional business office responsibilities as neededWhat We’re Looking ForQualified candidates should have previous business office, billing, reimbursement, or accounts receivable experience in a skilled nursing or long-term care setting.Experience should include:RFMSPointClickCare (PCC)Medicaid pending applications and follow-upMedicare and Medicaid coveragePrivate insurance coverageHospice billing and coveragePrivate pay accounts receivableCollectionsNOMNC processesBank reconciliationAccounts Payable processesResident and family financial communicationThe Right Person for This RoleTechnical knowledge is important, but so is the ability to work with people.Residents and families are often trying to understand complicated insurance, Medicare, Medicaid, and payment requirements during an already stressful time. Our Business Office Manager must be able to explain this information clearly, patiently, professionally, and compassionately.The successful candidate will be someone who:Communicates confidently and professionallyProvides excellent customer serviceIs comfortable discussing financial obligations and outstanding balancesCan explain complicated coverage information in understandable languageFollows through and keeps commitmentsIs highly organized and detail-orientedCan manage multiple deadlines and prioritiesTakes ownership of problems and works toward solutionsWorks well independently while also being part of an interdisciplinary teamMaintains professionalism and confidentialityIs helpful, responsive, and respectful when working with residents, families, employees, and outside partnersScheduleThis is a full-time, salaried, on-site position.Because healthcare does not operate on a traditional Monday-through-Friday schedule, the Business Office Manager must have the flexibility to work occasional evenings and weekends when facility needs require it.BenefitsWe offer a competitive compensation and benefits package, including:Health benefitsPaid time off401(k)Employee Stock Purchase ProgramA stable, on-site leadership roleThe opportunity to make a meaningful difference for residents and familiesWhy This Role MattersA strong Business Office Manager does much more than manage accounts.You help residents and families understand their options. You help protect the financial health of the facility. You make sure applications, billing, collections, coverage changes, and financial documentation continue moving forward. And you become a trusted resource for both families and the facility team.If you have strong skilled nursing business office experience, understand the reimbursement process, and enjoy helping people navigate complicated financial and insurance situations, we would like to hear from you.Apply today to join the team at Beavercreek Post Acute.QualificationEducation and/or ExperienceHigh school diploma or equivalent.Strong understanding of skilled nursing billing and payment as well as proficient in Microsoft products computer skills.Must have previous experience in a long-term care or other healthcare facility.Language SkillsAbility to read technical procedures.Ability to read and comprehend policy and procedure manuals.Ability to effectively present information and respond to questions from managers and employees.Reasoning AbilityAbility to solve practical problems.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer SkillsKnowledge and experience with RFMS, PCC, Microsoft preferred.Physical DemandsThe essential functions of this position require the following physical abilities: Prolong use of computer. Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Lifting up to 50 pounds frequently. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.Additional InformationNote: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.