Business Office Manager - Long-Term Care

The Arboretum of Winnie; Jacksonville (TX); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Comprehensive Health, Dental, Vision

AD&D & Disability Coverage

Life Insurance

Tuition Reimbursement

Paid Time Off

401(k) Plan

Corporate Resources Support

Job summary

The Arboretum of Winnie seeks a detail-oriented Business Office Manager to oversee billing, accounts receivable, and administrative operations in our long-term care facility.

You will manage Medicare/insurance claims, resident trust funds, and timely billing while supporting admissions and payer changes through cross-functional collaboration.

Qualifications

• Experience in accounts receivable and general financial processes.
• Strong organizational and multitasking abilities with attention to detail.
• Proficient typing, 10-key entry, and general computer use.
• Clear English communication, both written and spoken.
• Commitment to deadlines, accuracy, and patient-centered care.

Responsibilities

• Manage Accounts Receivable, maintain records, and follow up on past due balances.
• Support Billing Operations: process private pay billing and verify details for inquiries and admissions.
• Process Claims: Medicare, MSP, Managed Care, and insurance submissions.
• Oversee Resident Trust Funds and compliance with regulations.
• Ensure Timely Billing: Medicare/HMO claims by the 5th of each month and prompt hospice invoicing.
• Provide Training and Coverage to ensure office backup (3 Deep).
• Collaborate with interdisciplinary teams on admissions, discharges, and payer changes.
• Support general office tasks including mail and PCC record updates.

Skills

Accounts Receivable

Billing

Medicare/Insurance Claims

Trust Fund Management

Organization & Multitasking

Clear English Communication

Job description

Join Our Team as a Business Office Manager

Drive Operational Excellence in Long-Term Care

We are seeking a dependable and detail-oriented Business Office Manager to join our growing team! In this role, you will oversee financial and administrative operations to support accurate billing, compliance, and smooth facility function. Success in this position requires strong organizational skills, professionalism, and the ability to collaborate in a dynamic environment.

Your Impact as a Business Office Manager

In this role, you will:

• Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances

• Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions

• Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims

• Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations

• Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly

• Provide Training and Coverage: Train staff to ensure “3 Deep” office backup coverage

• Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes

• Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions

What Makes You a Great Fit

We’re looking for someone who:

• Has experience in accounts receivable and general financial processes

• Demonstrates excellent organization and multitasking ability

• Is proficient in typing, 10-key entry, and general computer use

• Communicates clearly in English, both verbally and in writing

• Meets deadlines with accuracy and attention to detail

• Cares genuinely for elderly and disabled individuals

• Adheres to safety policies and respects the Patient Bill of Rights and Employee Responsibilities

Benefits (Full-Time)

• Comprehensive Coverage: Health, Dental, and Vision Insurance

• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more

• Life Insurance: Whole and Term Policies

• Professional Growth: Tuition Reimbursement for continued education

• Time to Recharge: Paid Time Off

• Retirement Planning: Immediate 401(k) eligibility

• Unwavering Support: Exceptional corporate resources

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.