Business Office Manager

Willoughby Post Acute; Willoughby (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Willoughby Post Acute is seeking a detail-oriented administrator to support facility operations and supervise the business office staff. The role includes handling billing, Medicaid/Medi-Cal processes, and resident trust funds.

The ideal candidate has a high school diploma, solid experience with skilled nursing billing, and proficiency with Microsoft Office. Prior long-term care facility experience is preferred and contributes to effective team leadership.

Qualifications

• High school diploma or equivalent is required.
• Strong understanding of skilled nursing billing and payment.
• Proficient in Microsoft Office products.

Responsibilities

• Obtain managed care and Medi-Cal/Medicaid authorizations including bedholds.
• Assist with resident trust fund management and monthly statements.
• Supervise business office staff and enforce disciplinary actions as needed.
• Maintain census and report status changes.
• Assist with Medi-Cal/Medicaid applications.
• Assist with billing and payment processes and bank deposits.
• Track Medi-Cal and Medicaid redeterminations.
• Complete operational requirements by scheduling and assigning staff.

Skills

Microsoft Office

Staff supervision

Billing knowledge

Communication skills

Education

High school diploma or equivalent

Job description

General Purpose Supports facility operations by maintaining business office systems and supervision staff.

Essential Duties

• Obtain managed care and Medi-Cal or Medicaid authorizations including bedholds.
• Assist with managing resident trust fund, including printing and distributing monthly statements.
• Supervise business office staff, including taking appropriate disciplinary measures.
• Maintain census and report status changes.
• May attend stand-up meetings at the request of the Administrator.
• Assist with Medi-Cal or Medicaid applications.
• Prepare TARS as needed.
• Track Medi-Cal and Medicaid redeterminations.
• Participate in billing and payment processes including preparing bank deposits.
• Undertake collection activity for bad debts.
• Completes operational requirements by scheduling and assigning employees; following up on work results.

Supervisory Requirements

Assist with the overall supervision and management of the business office staff.

Qualification Education and/or Experience

High school diploma or equivalent. Strong understanding of skilled nursing billing and payment as well as proficient in Microsoft products computer skills. Preferable one-year experience in a long term care facility.

Language Skills

• Ability to read technical procedures.
• Ability to read and comprehend policy and procedure manuals.
• Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills

• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

• Ability to solve practical problems.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

Knowledge and experience with PCC preferred.

Physical Demands

The essential functions of this position require the following physical abilities: Prolong use of computer. Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Lifting up to 50 pounds frequently. Climbing, balancing, stooping, kneeling, crouching or crawling occasionally. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

Additional Information

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country.

Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services.

We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making.

In addition, PACS helps connect exceptional people with premier healthcare careers across the country.

We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic.

Employment decisions are based on qualifications, merit, and business needs.