Business Office Manager

Spectrum Retirement Communities, LLC; Westerville (OH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Perk Spot discounts

Job summary

Spectrum Retirement Communities, LLC is seeking a diligent Business Office Manager to oversee the business office, front desk, and community records. You will lead across administrative areas in the absence of the Executive Director and ensure accurate AR/AP, payroll, and lease management.

The role requires overseeing staff, Maintaining confidential information, coordinating benefits and training, and ensuring excellent receptionist operations and timely duties.

Qualifications

• Minimum 2 years’ experience in an office management, bookkeeping, or other similar position required.
• Prior Accounts Payable, Accounts Receivable and Payroll experience required. Yardi experience preferred.
• Self-motivated, organized, and professional. Have a neat, professional, courteous manner and appearance.
• Must have administrative management and supervisory skills.
• Must have the ability to handle multiple tasks and priorities and have excellent time management and organizational skills and be able to meet deadlines.
• Strong verbal and written communication skills.
• Ability to work effectively with different levels of personnel.
• Ability to relate well to residents and their families.
• Minimum of an associate degree or comparable experience. Course work in Business, Accounting, or Office Management field is preferred.

Responsibilities

• Maintain accurate records for all Accounts Receivable (including collections), payroll and petty cash; process items for corporate accounting functions under direct supervision of the Executive Director
• Maintain current resident business files and leases. Maintain Community census data.
• Maintain confidentiality of information regarding the Community, employees, and residents
• Obtain and maintain all required employee paperwork and manage the employee files.
• Coordinate and inform regarding the employee benefits program. Track employee training to ensure that all employees receive orientation and on‑going training.
• Supervise front desk staff and any other administrative support staff. Cover the reception desk when needed at the community. Oversee the telephone training and quality assurance.
• Serve as Manager on Duty in the absence of the Executive Director.

Skills

Accounts Payable

Accounts Receivable

Payroll

Verbal and written communication

Time management

Supervisory skills

Public relations

Education

Associate degree or comparable experience

Course work in Business/Accounting/Office Management

Tools

Yardi

Job description

At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!

Job Description

The Business Office Manager manages the business office, front desk, telephones, community files and records, and provides leadership to the Community in the absence of the Executive Director.

Responsibilities:

• Maintain accurate records for all Accounts Receivable (including collections), payroll and petty cash; process items for corporate accounting functions under direct supervision of the Executive Director
• Maintain current resident business files and leases. Maintain Community census data.
• Maintain confidentiality of information received regarding the Community, employees, and residents
• Obtain and maintain all required employee paperwork and manage the employee files.
• Coordinate and inform regarding the employee benefits program. Track employee training to ensure that all employees receive orientation and on‑going training.
• Supervise front desk staff and any other administrative support staff. Cover the reception desk when needed at the community. Oversee the telephone training and quality assurance.
• Serve as Manager on Duty in the absence of the Executive Director.

Qualifications

• A minimum of 2 years’ experience in an office management, bookkeeping, or other similar position required
• Prior Accounts Payable, Accounts Receivable and Payroll experience required. Yardi experience preferred.
• Self‑motivated, organized, and professional. Have a neat, professional, courteous manner and appearance. Possess good public relations, communication, general office, clerical and telephone skills.
• Must have administrative management and supervisory skills.
• Must have the ability to handle multiple tasks and priorities and have excellent time management and organizational skills and be able to meet deadlines.
• Strong verbal and written communication skills.
• Ability to work effectively with different levels of personnel.
• Ability to relate well to residents and their families.
• Minimum of an associate degree or comparable experience. Course work in Business, Accounting, or Office Management field is preferred.

Additional Information

If you join Spectrum as a full‑time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part‑time and full‑time team members are eligible to participate in our 401(k), for paid time off, holiday pay, and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID‑19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E‑verify program through the Department of Homeland Security and the Social Security Administration.