Business Office Manager

Brookdale Senior Living; Town of Texas (WI); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement plans

Tuition reimbursement

Pet insurance

Adoption reimbursement

Employee discounts

Earned Wage Access

Job summary

Brookdale Senior Living is seeking a leader to manage the community business office operations at a Wisconsin community. You will oversee payroll, billing, accounts receivable, and vendor payments while collaborating with HR to minimize premium labor and drive compliant operations.

The role requires an Associate degree or equivalent and at least three years of related experience, with preference for prior management in an office environment.

Qualifications

• Associates degree or equivalent required; or more years of experience substituting.
• Minimum of three years of related experience and/or training.
• Previous managerial and office-setting experience preferred.

Responsibilities

• Responsible for attracting, engaging, developing, and retaining the community associates necessary to provide high‑quality care and personalized services to residents, while minimizing the use of premium labor in conjunction with the HR department in a CCRC.
• Supports the Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
• Ensures effective communication with associates, residents, families, vendors, and other visitors.
• Ensures residents are properly billed for services provided and leads the timely collection of receivables.
• Oversees the payroll process to ensure that associates are paid correctly.
• Ensures vendor invoices for goods or services are billed appropriately and are processed for payment on a timely basis.
• Supports an inclusive community culture.
• May directly supervise another department.

Skills

People management

Education

Associate degree (A.A.) or equivalent

Job description

Overview

Leader primarily responsible for the business office operations of the community.

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity.

Responsibilities

• Responsible for attracting, engaging, developing, and retaining the community associates necessary to provide high‑quality care and personalized services to residents, while minimizing the use of premium labor in conjunction with the HR department in a CCRC.
• Supports the Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
• Ensures effective communication with associates, residents, families, vendors, and other visitors.
• Ensures residents are properly billed for services provided and leads the timely collection of receivables.
• Oversees the payroll process to ensure that associates are paid correctly.
• Ensures vendor invoices for goods or services are billed appropriately and are processed for payment on a timely basis.
• Supports an inclusive community culture.
• May directly supervise another department.

Qualifications

• Associates degree (A.A.) or equivalent from a two‑year college or technical school required; or additional years of experience can be substituted on a year‑for‑year basis.
• Minimum of three years of related experience and/or training.
• Previous managerial and office‑setting experience preferred.

Benefits

• Full suite of health insurance, life insurance, and retirement plans available and vary by employment status.
• Tuition reimbursement.
• Pet insurance.
• Adoption reimbursement benefits.
• Variety of associate discounts.
• Earned Wage Access is available for hourly associates (outside of California).
• Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
• Veterans, transitioning active‑duty military personnel, and military spouses are encouraged to apply.

Brookdale is an equal opportunity employer and a drug‑free workplace.

Salary: $21.86 – $27.32 per hour.