Business Office Manager

Complete Care at Marcella; Mount Holly Township (NJ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, dental, vision insurance

PTO

Work Today; Get Paid Today

Career advancement opportunities

Job summary

Complete Care at Marcella is seeking a Business Office Manager to oversee the daily operations of the business office, ensuring efficient financial and administrative processes for residents and families.

The role emphasizes leadership, accuracy in billing, coordination with CMS, and collaboration with facility leadership to deliver outstanding service and support to residents and staff.

Qualifications

• Previous Business Office Management experience.
• Experience with CMS preferred.
• Knowledge of Medicare/Medicaid billing processes in long-term care.

Responsibilities

• Record cash receipts in the proper account.
• Maintain billing information in resident files and trust accounts.
• Coordinate collection efforts with the nursing home Administrator.
• Explain bills to residents and maintain backup records.
• Maintain accounts receivable records and ensure confidentiality.
• Communicate with residents, families, and staff about billing matters.

Skills

Business Office Management

Education

Associate/Bachelor's in Business or Accounting

Job description

Join Our Team as a Business Office Manager at Complete Care at Marcella!

Are you an experienced healthcare business professional with a passion for leadership, organization, and exceptional customer service? Complete Care at Marcella is seeking a dedicated Business Office Manager to oversee the daily operations of our business office and help create a positive experience for our residents, families, and team members.

As the Business Office Manager, you'll play a critical role in supporting the financial and administrative success of Complete Care at Marcella. Working closely with facility leadership, you'll manage key business functions, ensure operational efficiency, and help deliver the outstanding service our residents and families deserve.

Business Office Manager Schedule & Benefits

• Schedule: Full-time, Days, Manager On-duty weekend rotation

• Work Today; Get Paid Today option

• Comprehensive benefits package for full-time employees including health, dental, vision and paid time off (PTO)

• Opportunities for career advancement

Business Office Manager Qualifications

• Previous Business Office Management experience

• Associate's/Bachelor's degree in Business or Accounting strongly preferred

• Experience in Long Term Care accounting preferred

• Experience with CMS preferred

• Experience with PointClickCare preferred

• Experience in third-party billing and collections: Medicare, Medicaid and private insurances in a long-term care setting

• Experience with Medicaid Pending process

• Knowledgeable of Medicare billing requirements and regulations

• Knowledge of reimbursement system, allowable services and documentation required to ensure accurate billing

Business Office Manager Responsibilities

• Record cash receipts in the proper account

• Maintain necessary billing and financial information in resident files

• Maintain resident trust accounts and balances monthly

• Work efficiently and communicate with corporate billers

• Coordinate all collection efforts in collaboration with the nursing home Administrator

• Maintain accurate records of incoming payments with addresses, telephone numbers, etc.; explain bills to residents as necessary and maintain appropriate back-up records

• Maintain system for recording accounts receivables

• Maintain confidentiality of all information

• Maintain effective communication with residents, families, facility staff and business office staff members

• Work with residents to qualify for Medicaid

At Complete Care at Marcella, we believe our employees are the foundation of our success. We foster a collaborative, supportive work environment where your expertise is valued, your professional growth is encouraged, and your contributions make a lasting difference every day.

Complete Care at Marcella is an equal opportunity employer.