Business Office Manager

Complete Care Management; Burlington (NJ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Complete Care at Marcella is seeking a Business Office Manager to oversee the daily financial and administrative operations, ensuring accuracy in resident billing, accounts receivable, and regulatory compliance. You will collaborate with facility leadership to support residents, families, and staff while driving efficiency and service excellence.

The ideal candidate has prior business office management experience in long-term care, familiarity with CMS requirements, and hands-on experience with

Qualifications

• Experience with CMS and Medicare/Medicaid billing in a long-term care setting.
• Knowledge of reimbursement systems and documentation
• Experience with third-party billing and collections across Medicare/Medicaid and private insurances

Responsibilities

• Record cash receipts in the proper account.
• Maintain billing information in resident files and accounts receivable.
• Manage resident trust accounts and balances monthly.
• Coordinate with corporate billers and nursing home Administrator.
• Ensure confidentiality of all information and effective communication with residents and families.

Skills

Billing knowledge

CMS experience

Medicare/Medicaid billing

Collections

Regulatory understanding

Reimbursement processes

Leadership

Education

Associate's/Bachelor's degree in Business or Accounting

Tools

PointClickCare

Job description

Join Our Team as a Business Office Manager at Complete Care at Marcella!

Are you an experienced healthcare business professional with a passion for leadership, organization, and exceptional customer service? Complete Care at Marcella is seeking a dedicated Business Office Manager to oversee the daily operations of our business office and help create a positive experience for our residents, families, and team members.

As the Business Office Manager, you'll play a critical role in supporting the financial and administrative success of Complete Care at Marcella. Working closely with facility leadership, you'll manage key business functions, ensure operational efficiency, and help deliver the outstanding service our residents and families deserve.

Business Office Manager Schedule & Benefits

• Schedule: Full-time, Days, Manager On-duty weekend rotation

• Work Today; Get Paid Today option

• Comprehensive benefits package for full-time employees including health, dental, vision and paid time off (PTO)

• Opportunities for career advancement

Business Office Manager Qualifications

• Previous Business Office Management experience

• Associate's/Bachelor's degree in Business or Accounting strongly preferred

• Experience in Long Term Care accounting preferred

• Experience with CMS preferred

• Experience with PointClickCare preferred

• Experience in third-party billing and collections: Medicare, Medicaid and private insurances in a long-term care setting

• Experience with Medicaid Pending process

• Knowledgeable of Medicare billing requirements and regulations

• Knowledge of reimbursement system, allowable services and documentation required to ensure accurate billing

Business Office Manager Responsibilities

• Record cash receipts in the proper account

• Maintain necessary billing and financial information in resident files

• Maintain resident trust accounts and balances monthly

• Work efficiently and communicate with corporate billers

• Coordinate all collection efforts in collaboration with the nursing home Administrator

• Maintain accurate records of incoming payments with addresses, telephone numbers, etc.; explain bills to residents as necessary and maintain appropriate back-up records

• Maintain system for recording accounts receivables

• Maintain confidentiality of all information

• Maintain effective communication with residents, families, facility staff and business office staff members

• Work with residents to qualify for Medicaid

At Complete Care at Marcella, we believe our employees are the foundation of our success. We foster a collaborative, supportive work environment where your expertise is valued, your professional growth is encouraged, and your contributions make a lasting difference every day.

Complete Care at Marcella is an equal opportunity employer.

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