Business Office Manager

Blue Point Nursing and Rehab Center; Baltimore (MD); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Dynamic work environment

Professional growth opportunities

Competitive compensation

Comprehensive benefits package

Resident-focused care team

Job summary

Blue Point Nursing and Rehab Center is seeking a highly organized Business Office Manager to oversee the day-to-day operations of the facility's business office and support the clinical team. You will handle accounts payable, accounts receivable, and payroll while ensuring accuracy and timeliness.

The role requires strong organizational and communication skills, experience with RFMS and PCC, and the ability to train and supervise administrative staff.

Qualifications

• Prior experience as a Business Office Manager in skilled nursing/long-term care.
• High school diploma required; Associate's or Bachelor's degree preferred.
• Strong organizational, communication, and multitasking skills — you thrive under pressure.
• Hands-on experience managing Resident Funds (RFMS), including quarterly statement preparation.
• Solid background in collections and reducing aging AR/bad debt.
• Working knowledge of LTC Medicaid applications, including LOC determinations, DHMH 257s, and redeterminations.
• Experience with triple-check billing processes.
• Understanding of Medicaid spend-down, resource assessments, and Patient Pay/PETI calculations.
• Familiarity with Medicare Part A/B billing cycles and managed care/insurance verification.
• Experience coordinating with families, POAs, and guardians on financial and eligibility matters.
• Working knowledge of PCC or similar EHR/billing systems.
• Understanding of Medicaid appeals process and Fair Hearing procedures a plus.
• Knowledge of census reconciliation and UB-04 billing preferred.

Responsibilities

• Oversee day-to-day operations of the business office.
• Provide scheduling, data entry, and correspondence support to the clinical team.
• Direct and support administrative staff, including training and performance evaluations.
• Identify opportunities to increase efficiency and productivity across office operations.

Skills

Organizational skills

Communication skills

Multitasking

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

RFMS

UB-04 billing

PointClickCare (PCC)

DHMH 257s

Job description

Business Office Manager

We're setting a new standard for Skilled Rehab & Resident Wellness — and we're looking for a highly organized, detail-oriented Business Office Manager to help lead the way.

In this role, you'll oversee the day-to-day operations of our business office, keep administrative processes running smoothly, and serve as a key support partner to our clinical team.

What You’ll Do

• Financial Management — Oversee accounts payable, accounts receivable, and payroll, ensuring accuracy and timeliness across all financial operations
• Administrative Support — Provide scheduling, data entry, and correspondence support to the clinical team
• Staff Supervision — Direct and support administrative staff, including training and performance evaluations
• Process Improvement — Identify opportunities to increase efficiency and productivity across office operations

What We Offer

• A dynamic, supportive work environment
• Opportunities for professional growth and advancement
• Competitive compensation
• Comprehensive benefits package
• The chance to be part of a team genuinely dedicated to resident care and wellness

Experience & Requirements

• Prior experience as a Business Office Manager in skilled nursing/long-term care
• High school diploma required; Associate's or Bachelor's degree preferred
• Strong organizational, communication, and multitasking skills — you thrive under pressure
• Hands-on experience managing Resident Funds (RFMS), including quarterly statement preparation
• Solid background in collections and reducing aging AR/bad debt
• Working knowledge of LTC Medicaid applications, including LOC determinations, DHMH 257s, and redeterminations
• Experience with triple-check billing processes
• Understanding of Medicaid spend-down, resource assessments, and Patient Pay/PETI calculations
• Familiarity with Medicare Part A/B billing cycles and managed care/insurance verification
• Experience coordinating with families, POAs, and guardians on financial and eligibility matters
• Working knowledge of PointClickCare (PCC) or similar EHR/billing systems
• Understanding of the Medicaid appeals process and Fair Hearing procedures a plus
• Knowledge of census reconciliation and UB-04 billing preferred