Business Office Director

Atria Senior Living; Village of Ardsley (NY); On-site; USD 77,000 - 89,000; Full time

Benefits offered by this job

Paid holidays and PTO

401(k) employer match

Health, Dental, Vision, Life Insurance

Job summary

Atria Senior Living is seeking a Community Business Director to lead the community's business office, oversee billing, payroll, and benefits, and supervise front desk staff. You’ll ensure accurate resident data, oversee accounts receivable, and support budgetary decisions in a collaborative team environment.

The role requires accounting/finance experience, strong leadership, and knowledge of employment laws, with responsibility for monthly close and operational analysis in a senior living

Qualifications

• Associate or bachelor’s degree in Accounting, Finance or related field and 2+ years in business office functions
• 3–5 years in business office management, finance or accounting preferred
• Knowledge of general accounting, billing and collections and expense management
• Knowledge of federal/state employment laws; clear verbal and written communication
• Experience in performance management and budget variance reporting
• Proficient with Microsoft Office and office equipment

Responsibilities

• Manage and supervise the community business office functions and serve as primary resource for resident/family and staff inquiries
• Oversee accounts receivable, billing accuracy, vendor payments and expenses
• Coordinate payroll data and employee benefits; explain benefit options to staff
• Maintain resident data, demographics and billing information; ensure statement accuracy
• Lead month-end close processes with the Executive Director and analyze operating results
• Supervise front desk/clerical staff including scheduling, performance reviews and discipline

Skills

Accounting basics

Billing & collections

Budget analysis

Microsoft Office

Education

Associate or Bachelor's degree in Accounting/Finance

Tools

Microsoft Office

Job description

Overview

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Community employees may receive annual anniversary rewards dependent on classification.
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.

Schedule: Sunday - Thursday

Responsibilities

The Community Business Director (CBD) is responsible for managing and supervising the business office functions at the community. This position serves as the community's primary resource for handling and managing questions/inquiries from residents and their families as well as from our own employees related to, among other things, cash receipts, billing, vendor payments, expenses, payroll and benefits. The CBD also coordinates and assists with maintaining accurate employee payroll and benefits data and is expected to be able to explain and instruct employees regarding benefit options.

• Maintains and oversees specific processes for the collection and maintenance of resident data, which includes resident statement accuracy, review of resident agings, confirming level of care to billing accuracy, and resident demographic information.
• Responsibly manages and supervises all front desk/clerical personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy.
• Assists the Executive Director with managing the community's operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community.
• Manages and directs all accounts receivable, to include pursuit and follow-up of unpaid balances.
• Ensures correct coding of the community's accounts payable and accrues expenses as needed.
• Directs collection of on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration. Ensures employee files are maintained in accordance with Atria's policies and procedures as well as federal, state, and local regulations.
• Primary community responsibility for assistance with month-end close process. This would include, among other things, accrual preparation and analysis of general ledger/monthly operating statements. Works with Executive Director to fully understand operating results and trends.
• Diligently works toward the completion of special projects, request, and assignments as appropriate.
• Serves as the community's "manager-on-duty" on a regular basis.
• Assists in sales process by conducting inquiry tours as necessary.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as needed and/or assigned.

Qualifications

• Associate or bachelor's degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions; or an equivalent combination of education and experience.
• Three (3) to five (5) years in business office management, finance or accounting preferred.
• Working knowledge of general accounting, billing and collections and expense management practices.
• Working knowledge of federal and state employment laws.
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
• Past history of solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company.
• Able to perform budget analysis and variance reporting.
• Proficient in using Microsoft Office and ability to operate standard office equipment.

Salary Range

Range from $77,000.00/yr - $88,550.00/yr, dependent on prior work history and experience