Business Office Director

Ciel Senior Living; Vernon Hills (IL); On-site; USD 85,000 - 115,000; Full time

Job summary

Ciel Senior Living in Vernon Hills, IL is seeking a Business Office Director to oversee the administration of HR and accounting controls for the property. You will manage A/R, A/P, payroll, admissions, discharges, deposits, and census, while ensuring accurate records and timely processes.

You will lead office systems, supervise staff, and maintain vendor relationships. The role requires strong leadership and budgeting expertise within a healthcare setting.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Two years’ experience in long-term care.
• Licensed Administrator as required by state.
• Proven leadership and management skills in a healthcare setting.
• Excellent decision‑making skills regarding finance and budgeting.

Responsibilities

• Oversee human resources and accounting control systems for the property.
• Maintain accurate records of A/R, A/P, payroll, admissions, discharges, deposits, and census.
• Organize and maintain business office systems per community standards.
• Establish and maintain positive relationships with vendors.
• Supervise and train Concierge staff; process monthly resident billings.
• Lead collections and monitor data supporting claims; ensure bank deposits and postings.
• Post charges to resident accounts and review accounts payable approvals.
• Audit financial records and AR software; supervise payroll submissions.

Skills

Long-term care experience

Leadership and management

Finance and budgeting decision making

English reading/writing proficiency

Education

Bachelor’s Degree or related experience

Job description

Description

POSITION: Business Office Director

REPORTS TO: Executive Director

FLSA: Exempt

OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

POSITION SUMMARY:

The Business Office Manager is responsible for overseeing the general administration of the human resource and accounting control systems, functions, and procedures for the property.

ESSENTIAL JOB FUNCTIONS:

• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
• Consistently and accurately maintains accurate records of A/R, A/P, payroll, admissions, discharges bank deposits, and census.
• Organizes, develops, and maintains business office systems in accordance with Community standards.
• Establishes and maintains an ongoing, positive working relationship with vendors.
• Supervises and trains staff performing Concierge functions.
• Performs monthly bill processing of resident’s responsible party.
• Performs routine collection efforts on accounts. Tracks resident account process and supervises collection of data to support claim.
• Makes timely bank deposits and posts to resident invoices.
• Posts medical, central, and incontinent supply charges to resident accounts.
• Reviews and approves accounts payable timely in accordance with established processes.
• Maintains and audits all financial records and accounts receivable software/records.
• Supervises timely submission of payroll from time clock.
• Supervises the paperwork process related to employee hires, changes, and terminations (voluntary and involuntary) in terms of submitting appropriate paperwork and personnel files.
• Oversee recruiting, maintaining job postings, reviewing applicants on a weekly basis.
• Managing onboarding and ensuring new hires have completed all Relias trainings prior to moving their departments.
• Assists with the admission of new residents, discussing financial arrangements with the responsible party, and confirming admissions forms are completed.
• Verifies current business files are established and maintained on residents and employees.
• Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
• Attend all required all staff meetings.
• Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

Requirements

QUALIFICATIONS:

• Education: Bachelor’s Degree from a four-year college or university, or one to three years related experience and/or training; or equivalent combination of education and experience.
• Two (2) years’ experience in long-term care.
• Licensed Administrator (as required by state).
• Proven leadership and management skills in a healthcare setting.
• Excellent decision‑making skills regarding finance and budgeting.
• Must have strong understanding of the English language sufficient to read and write.

PHYSICAL DEMANDS:

The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:

• Walk/Stand – must be able to continuously walk and stand.
• Environment Condition – must be able to perform work both inside and outside.
• Sit – sit infrequently.
• Lift - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Carry - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Push - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available.
• Bend – must be able to bend at the waist, knees, hips, and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.
• Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
• Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.
• Reach– must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.