Business Office Associate

Lexington Health, Inc.; South Carolina; On-site; USD 28,000 - 38,000; Full time

Job summary

Lexington Health, Inc. in South Carolina seeks an Administrative Assistant to support a busy medical office. The role involves courteous patient interaction, scheduling, and general office tasks to maintain efficient patient flow.

The ideal candidate has a High School Diploma or equivalent and at least 6 months of related administrative and customer service experience, with no required certifications. Training will be provided to ensure smooth daily operations.

Qualifications

• Minimum Education: High School Diploma or Equivalent.
• Minimum Years of Experience: 6 months in a related field involving administrative support and customer service activities.
• Substitutable Education & Experience: Experience can substitute for a Medical Office Administrative Assistant certificate program.
• Required Certifications/Licensure: None.

Responsibilities

• Maintains positive attitude and liaises with patients, visitors, and staff.
• Delivers appropriate information to patients of all ages.
• Responds to requests from patients and office staff promptly.
• Performs duties efficiently to maintain smooth patient flow.

Skills

Customer service

Administrative support

Education

High School Diploma or Equivalent

6 months related experience

Medical Office Administrative Assistant certificate substitute

Job description

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Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bedteachinghospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcareand was first in the state to achieve Magnet with Distinctionstatus for excellence in nursing care. Consistently ranked as bestin the Columbia Metroarea by U.S. News & World Report, Lexington Healthdelivers more than 4,000babies each year, performs more than 34,000surgeries annually and isthe region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center.Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Job Summary

Assists patients, visitors, providers and office staff in a courteous and friendly manner. Performs all duties efficiently and timely, while maintaining a positive patient flow. Serves as an office liaison when required.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 6 months in a related field involving administrative support and customer service activities
Substitutable Education & Experience: Experience can be substituted for successful completion of a Medical Office Administrative Assistant certificate program
Required Certifications/Licensure: None.
Required Training: None.

Essential Functions

• Maintains positive attitude. Has contact by phone, correspondence or in person meetings with persons in other departments or outside the practice. Tact is required in all communication and the employee is responsible for harmonious relationships.
• Demonstrates the following:
  • Appropriate communication of information to all ages.
    i. Infant - birth to 1 year
    ii. Child - 1 year through 12 years
    iii. Adolescent - 13 years through 17 years
    iv. Adult - 18 years through 65 years
    v. Geriatric - over 65 years
  • Responsiveness to all patients and office staff requests.
  • Performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster.
• Provides/Performs
  • Communication
    • Telephone (Answer, Transfer)