Business Office Assistant

Heartland Dental LLC; Williamsburg (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off (PTO)

Quarterly bonus

Heartland Dental University (CE)

Daily Pay access

Job summary

Heartland Dental LLC seeks a Business Office Assistant for McLaws Circle Dental Care in Williamsburg, VA. You’ll support the front office with phones, scheduling, insurance coordination, and patient communications to ensure a smooth patient experience.

This role offers 40 hours per week, no nights or weekends, a full benefits package, and ongoing training through Heartland Dental University and CE classes to help you grow with the team.

Qualifications

• High School Diploma/GED required.
• New Dental Assistant grads welcome to apply.
• Willing to train for the role.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Handle front office duties: phones, mail, email, and insurance communication.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits.
• Post payments and manage accounts receivable.
• Explain treatment plan fees and payment options.
• Collaborate with providers to implement Heartland systems.

Skills

Greet patients

Front office duties

Strong communication

Multitasking

Education

High School Diploma/GED

New Dental Assistant Grads Welcome

Willing to Train

Tools

Dentrix

Microsoft Office

Outlook & Teams

Job description

Business Office Assistant Career Opportunty, Williamsburg, VA

Join McLaws Circle Dental Care—Thrive with a Team that Values Collaboration, Communication & Community!

Role Offers

Expected Work Schedule/Hours:

• 40 Hours Per Week

No Nights or Weekends – Enjoy a healthy work-life balance

Full Benefits Package – Including health insurance, retirement plans & PTO

Quarterly Bonus Potential – Rewarding hard work & dedication

Business Office Assistant Academy Training & CE classes included – We invest in your growth!

McLaws Circle Dental Care, a Heartland Dental Supported Practice and a \"Growing Patient-Focus Ortho Doctor Office\”

i s looking for a Business Office Assistant to join our team.

Supporting our front office as a Business Office Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

About McLaws Circle Dental Care:

McLaws Circle Dental Care, like each Heartland Dental Supported Office, is unique to the community and the patients they serve.

• Become a key member of an 8-person team that values autonomy, respect, skill utilization, and modern technology
• Our office is fun, goal‑driven, solutions‑focused, and committed to transparent feedback and growth.
• Office Location: 491 McLaws Circle, VA 23185 - Suite 1
• Expected Work Schedule/Hours:
  • 40 Hours Per Week
  • No Nights or Weekends

Fun Facts About McLaws Circle Dental Care:

• We Celebrate Successes of All Sizes
• Birthdays & Work Anniversaries Matter
• Team Outings Keep Us Connected
• We Give Back to the Community

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,100 supported doctors across 39 states and the District of Columbia in over 1,900 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Office Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

What You’ll Gain:

• Career Stability & Growth: Join a secure company with over 25 years of industry-leading experienced an unlimited opportunities for advance.
• Trainining & Development: Front-loaded education and training to help you grow and reach your full potential from day one; Heartland Dental University & CE Classes
• Flexible Pay Access: Enjoy the convenience of on-demand Daily Pay to access your earnings when you need them.

More about the role:

• Greet and welcome patients as they enter the officeto create a great first impression of our team


• Managefront office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies


• Utilize Dentrix for patient scheduling and records


• Schedule and confirm appointments for multiple providers in the office


• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage


• Post insurance and patient payments and process accounts receivables


• Review treatment plan fees and payment options with patients


• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Required Education & Experience:

• High School Diploma/GED
• New Dental Assistant Grads Welcome to Apply
• Willing to Train

Dental Knowledge, Software & Experience:

• Working knowledge of dental procedures and terminology
• Dentrix or other dental software experience
• Microsoft Office Suite, Outlook & Teams Experience

Team & Culture Fit:

• Collabroative team player who thrives in supportive, family-like environments
• Dedicated, dependable with a positive attitude and service-oriented mindset

Business & Professional Skills:

• Experience working in a fast-paced and customer-centric environment


• Strong communication, organization, and multitasking abilities