Business Office Assistant

Heartland Dental

Tampa (FL)

On-site

USD 34,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Retirement plans

PTO

Quarterly Bonus Potential

Training & CE Classes

Job summary

South Tampa Dentistry in Tampa, FL (Heartland Dental) seeks a full-time Business Office Assistant to greet patients and manage front office duties. You’ll use Dentrix for scheduling and records, communicate with patients and insurers, and help with claims and payments. Join a team that values collaboration and patient-first service.

Office hours are Monday–Friday, 8:00am–5:00pm, with a comprehensive benefits package and growth opportunities through Heartland Dental University and CE classes.

Qualifications

High School Diploma or GED required.
1 year of dental front office experience.
Working knowledge of dental terminology.
Dentrix or similar dental software experience.
Proficient with Microsoft Office and Outlook/Teams.

Responsibilities

Greet and welcome patients as they enter the office to create a great first impression.
Manage front office duties: phones, mail, emails, and communications with patients and insurance.
Utilize Dentrix for scheduling and records.
Schedule and confirm appointments for multiple providers.
File insurance claims and follow up on benefits and payments.
Process accounts receivable and review treatment fees with patients.
Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Team player

Multitasking

Education

High School Diploma/GED

Tools

Dentrix

Microsoft Office

Outlook & Teams

Job description

Business Office Assistant Career Opportunty, Tampa, FL

Join South Tampa Dentistry—Thrive with a Team that Values Collaboration, Communication & Community!

Full-Time Experienced Business Office Assistant Career Opportunity! Apply Today & Make Patients Smile Every Day!

Expected Full-Time Work Schedule/Hours:

Monday-Friday, 8:00am-5:00pm

Role Offers:

No Nights or Weekends – Enjoy a healthy work-life balance
Full Benefits Package – Including health insurance, retirement plans & PTO
Quarterly Bonus Potential – Rewarding hard work & dedication
Dental Assistant Academy Training & CE classes included – We invest in your growth!

About South Tampa Dentistry:

South Tampa Dentistry, like each Heartland Dental Supported Office, is unique to the community and the patients they serve.

Become a key member of a 15-person team that values autonomy, respect, skill utilization, and modern technology
Our office is fun, goal-driven, solutions‑focused, and committed to transparent feedback and growth.
Office Location: 3308 S. Dale Mabry Highway, Tampa, FL 33629
Expected Full-Time Work Schedule/Hours:
- Monday-Friday, 8:00am-5:00pm
- Hours Subject to Change

Fun Facts About South Tampa Dentistry:

We Celebrate Successes of All Sizes
Birthdays & Work Anniversaries Matter
Team Outings Keep Us Connected
We Give Back to the Community

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,100 supported doctors across 39 states and the District of Columbia in over 1,900 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Office Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

What You’ll Gain:

Career Stability & Growth: Join a secure company with over 25 years of industry-leading experienced an unlimited opportunities for advance.
Comprehensive Benefits: Health, Dental & Vision Insurance, College Savings & Retirement Savings Plans, 6 paid holidays, and paid time off (PTO).
Trainining & Development: Front-loaded education and training to help you grow and reach your full potential from day one; Heartland Dental University & CE Classes
Flexible Pay Access: Enjoy the convenience of on-demand Daily Pay to access your earnings when you need them.
Bonus Potential: Employee Referral & Quarterly Bonus

More about the role:

Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Required Education & Experience: