Business Office Assistant

Monarch Healthcare Management; Faribault (MN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Next-day pay

Free medical insurance

Loan reimbursement

Scholarships

Paid time off

401(k) match

Referral bonuses

Career growth

Job summary

Monarch Healthcare Management is seeking a detail-oriented Business Office Assistant to support the Business Office Manager by maintaining accurate financial records for the facility and managing the Resident Funds Management System (RFMS). You will handle deposits, withdrawals, and monthly reports while ensuring confidentiality and compliance with policy.

Responsibilities include processing bill payments, sorting mail, and assisting with administrative tasks.

Qualifications

• High school diploma required.
• Ability to communicate, take direction, and stay organized.
• At least one year of administrative experience.
• Healthcare exposure preferred (health insurance, Medicare, Medicaid).
• Experience in skilled nursing or assisted living is a plus.

Responsibilities

• Maintain financial records for the facility.
• Manage RFMS and monthly financial reports.
• Record resident withdrawals and maintain trust accounts.
• Process personal bill payments and receipts.
• Support receptionist tasks and mail processing.
• Print checks with Business Office Manager and uphold confidentiality.

Skills

Communication skills

Organization

Administrative experience

Healthcare knowledge

Health insurance awareness

Education

High School Diploma

Tools

RFMS

Job description

Monarch Healthcare Management Benefits Include

• UKG Wallet - get paid the next day!
• Free Single Medical Insurance
• Loan reimbursement.
• Scholarship Opportunities
• Paid Time Off – Vacation Time
• 401 (k) with annual contribution match
• Referral bonuses
• Career path to other positions within our growing company!

Business Office Assistant

Position Summary

The Business Office Assistant supports the Business Office Manager by maintaining accurate financial records for the facility, with primary responsibility for managing the Resident Funds Management System (RFMS) and preparing accurate monthly financial reports. This role records resident withdrawals, maintains daily trust account balances, processes personal bill payments, and ensures secure, organized handling of receipts and documentation. Additional duties include sorting and processing mail, handling incoming calls, completing bank deposits and withdrawals, and maintaining a professional and orderly workspace. The Business Office Assistant collaborates with the Business Office Manager to print checks and provide administrative support, while consistently applying company policies and upholding resident confidentiality. The position promotes a positive, inclusive workplace culture, supports customer service excellence, and adheres to the Residents’ Bill of Rights in all interactions.

Qualifications

• Must have at least a High School Diploma.
• Must have the ability to communicate, take direction, and maintain an organized workspace
• Prior administrative experience of at least one year.
• Experience with Health insurance, Medicare, and Medicaid preferred
• Experience in healthcare, skilled nursing facility, or assisted living community

About Monarch

Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.

Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.

We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.