Business Manager - Insights & Analytics (ERM)

Capital One; McLean (VA); On-site; USD 165,000 - 188,000; Full time

Job summary

Capital One is seeking a Business Analysis Manager within the Insights & Analytics team to shape complex analyses into actionable insights for executive leaders. You will lead strategic initiatives, partner across the risk organization, and mentor analysts to strengthen capabilities and drive outcomes.

The role emphasizes rigorous analytics, executive communication, and a results-driven, entrepreneurial mindset in a fast-paced environment.

Qualifications

• Bachelor's degree in a quantitative field required or in progress with expected completion by start date.
• Master's degree in a quantitative field or MBA with quantitative focus preferred.
• At least 3 years of professional experience performing analysis.

Responsibilities

• Develop business strategies that drive growth, profitability, and competitive success.
• May manage and develop 1-2 analysts, coaching and mentoring to retain talent.
• Drive improvements in risk management by testing hypotheses using rigorous monitoring and analysis.
• Manage delivery of business intent, build requirements, and execute against strategy.
• Oversee multiple projects and programs concurrently.
• Collaborate with Risk Organization and business partners to measure, analyze, and drive risk outcomes.

Skills

Analysis

Leadership

Strategic thinking

Communication

Education

Bachelor's degree in a quantitative field

Master's degree in a quantitative field or MBA with a quantitative concentration

Job description

Business Manager - Insights & Analytics (ERM)

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Team Details

Do you want to be part of an organization that’s dedicated to helping Capital One manage risk for our customers, our communities, and our associates? Enterprise Risk Management (ERM) is the center of risk management for our company and covers all categories of risk, governing policies and standards, risk assessments, and issue and event management. You will work in the Insights & Analytics team to shape complex analysis and reporting into actionable insight for executive leaders.

General Responsibilities

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands


• Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One


• Risk: Drive step-change improvements in risk management by testing hypotheses using rigorous monitoring and analysis


• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy.


• Oversee multiple projects and programs concurrently


• Partnership: Work closely with colleagues across the Risk Organization and our businesses to measure, analyze, and drive risk management outcomes at Capital One


• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management


• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business


• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results


• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills


• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment


• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.


• Previous consulting experience is a plus

Basic Qualifications

• At least 3 years of professional experience performing analysis


• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)


• A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering


• 5+ years of experience in analysis


• 2+ years of experience in financial services


• 1+ year of experience in consulting


• 2+ years of experience in people management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• McLean, VA: $164,800 - $188,100 for Business Manager


• Richmond, VA: $149,800 - $171,000 for Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.