Business Manager

Sonrava Health; Covina (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health is seeking a Dental Office Manager to lead the Covina dental office in day-to-day operations, supporting doctors and staff to develop the practice while delivering an exceptional patient experience.

You will oversee patient flow, insurance verification, payment collection, and performance planning. Collaboration with providers and team is essential to meet priorities, drive growth, and ensure compliance with safety standards.

Qualifications

• Minimum of high school diploma or equivalent; bachelor's degree preferred.
• 2+ years of leadership/management experience; dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship-building and team motivation.
• Excellent multitasking and organizational skills.

Responsibilities

• Deliver exceptional patient experience; address concerns, explain treatment options, verify insurance, and collect payments.
• Review business results and manage profit and loss; create strategies to improve performance.
• Collaborate with providers and staff to ensure priorities are communicated regularly.
• Lead local marketing initiatives to drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Education

High school diploma

Bachelor’s degree preferred

Job description

We are looking for a Dental Office Manager to join our team!

As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Benefits For FT Employees

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program

Qualifications

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred
• 2+ years of leadership/management experience, dental experience preferred
• Strong communication and customer service skills to deliver an exceptional experience
• Proven leadership abilities, relationship building skills and team motivation
• Excellent multi-tasking and organizational skills

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.