Business Management Specialist, Data Management

TD Bank, N.A.; Portland (ME); On-site; USD 91,000 - 136,000; Full time

Job summary

TD Bank Group in Portland, Maine, is seeking a Business Management Specialist (US) to ensure excellence in CAPA data management and governance. You will manage day-to-day administration, workflows, and documentation, partnering with the Data Steward and Data Owner to implement data-related processes and improvements.

The role requires experience with data governance, strong Excel skills, and comfort presenting to senior management.

Qualifications

• Undergraduate degree and 7+ years relevant experience.
• Strong Excel and office skills are required; Power BI is a plus.
• Experience implementing data governance policies, standards and reporting requirements.

Responsibilities

• Manage day-to-day administration, maintenance and execution of CAPA data management processes.
• Support development and maintenance of data-related processes, workflows, documentation, and operational procedures.
• Collaborate with CAPA Data Steward and Data Owner to implement data governance requirements and data enhancements.
• Interface with senior management and stakeholders to support data adoption, integration, and modernization initiatives.

Skills

Excel

Power BI

Data governance

Data management

Stakeholder communication

Change management

Education

Undergraduate degree

Tools

MS Office

Power BI

Job description

Work Location: Portland, Maine, United States of America Hours: 40 Pay Details: $91,000 - $136,240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business: EPOCH LLC

Job Description: The Corporate & Public Affairs U.S (CAPA) Finance & Operations team consists of talented professionals who are responsible for leading and executing a wide array of operational responsibilities allowing CAPA teams to execute on their mandates in alignment to risk & control best practices and with operational excellence. Reporting to the Senior Group Manager, Finance & Operations, the Business Management Specialist (US) will play a key role in ensuring excellence in data management for CAPA by managing the day-to-day administration, maintenance, and execution of data management processes and activities. Working closing with CAPA's Data Steward and Data Owner, this position will support the development and maintenance of data-related processes, workflows, documentation, and operational procedures. This role will also partner with key stakeholders to implement data governance requirements, data enhancements, system changes, and data management process improvements. The candidate will be responsible for building and maintaining collaborative working relationships within CAPA U.S. and requires frequent interaction with Senior Management and stakeholders to support adoption, integration, migration, and modernization initiatives involving data and reporting platforms. The candidate must have the ability to assess operational risks associated with business line processes and can work independently in a team environment. This role requires experience with learning new technology and facilitating change management. They should be proficient in Microsoft Excel and other Office applications. Proficiency with Power Bi is preferred but not required. Data governance experience preferred. The Business Management Specialist manages a diverse portfolio of business management activities for complex or high risk functional area(s), and implement policies / processes and/or initiatives to meet business management, strategy and governance objectives. Interfaces regularly with management in the delivery of work activities.

Depth & Scope

Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others. Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members. Scopes of role may have enterprise impact. Focuses on short to medium - term issues (e.g. 6-12 months). Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise. Oversees and/or independently performs tasks from end to end.

Education & Experience

Undergraduate degree 7+years relevant experience.

Preferred Skills

Experience with Power BI preferred but not required. Skill in using computer applications including MS Office. Knowledge and experience with data governance policies, standards, reporting and training requirements. Knowledge and experience with data management practices, standards and regulations. Ability to independently identify, assess, and elevate issues requiring senior management attention. Ability to train others to learn or use new data related tools and skills. Experience leading projects with multiple stakeholders and strict deadlines. Experience presenting to senior management and stakeholders. Ability to research, interpret and summarize relevant data governance standards, expectations, and impacts to first line business lines.

Customer Accountabilities

Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy. Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas. Leads / manages the integrated implementation of policies / processes / procedures / changes across multiple functional areas. Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation. Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.). Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management. Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed.

Shareholder Accountabilities

Adheres to enterprise frameworks and methodologies that relate to business management activities for own area. Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements. Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank. Assesses / identifies key issues and escalation to appropriate levels and relevant stakeholders where required. Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite. Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets). Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations. Leads relevant governance meetings or committees and related deliverables / outcomes. Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues.

Employee/Team Accountabilities

Provides thought leadership and/or industry knowledge for own area of expertise. Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest. Identifies and recommend opportunities to enhance productivity, effectiveness and operational efficiency. Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services. Participates in knowledge transfer within the team and business units.

Physical Requirements

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%. Domestic Travel – Occasional. International Travel – Never. Performing sedentary work – Continuous. Performing multiple tasks – Continuous. Operating standard office equipment - Continuous. Responding quickly to sounds – Occasional. Sitting – Continuous. Standing – Occasional. Walking – Occasional. Moving safely in confined spaces – Occasional. Lifting/Carrying (under 25 lbs.) – Occasional. Lifting/Carrying (over 25 lbs.) – Never. Squatting – Occasional. Bending – Occasional. Kneeling – Never. Crawling – Never. Climbing – Never. Reaching overhead – Never. Reaching forward – Occasional. Pushing – Never. Pulling – Never. Twisting – Never. Concentrating for long periods of time – Continuous. Applying common sense to deal with problems involving standardized situations – Continuous. Reading, writing and comprehending instructions – Continuous. Adding, subtracting, multiplying and dividing – Continuous.

Please note there is an in office expectation of 4 days per week. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact …