Business Logic Expert (AI Community)

TELUS Digital; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work

Job summary

TELUS Digital AI Community is seeking a Business Logic Expert to mentor AI systems with real-world business insight. Your role involves reviewing AI-generated communications and documents to ensure they are professional, well-reasoned, and persuasive, not robotic or rude.

You will verify budgets and plans for accuracy, train AI on standard business tasks, and ensure etiquette and regional norms are respected in client interactions.

Qualifications

• Bachelor’s degree in Business or Finance.
• Native-level proficiency in your primary language.
• English proficiency at B1 (Intermediate).
• 1–2 years of office experience is a plus.

Responsibilities

• Review AI-generated emails, reports, and strategies to ensure professional tone and persuasiveness.
• Perform business fact-checking on suggested budgets or marketing plans and ensure alignment with standard business rules.
• Teach the AI how to handle common office tasks (summaries, invoices, project timelines).
• Ensure AI adheres to region-specific business etiquette and professional standards.

Skills

Native language proficiency

English proficiency

Education

Bachelor’s Degree in Business, Finance

Job description

TELUS Digital AI Community

Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands.

Tasks

About the Role:

AI models often sound like smart students, but they lack "real-world" business experience. As a Business Logic Expert, your job is to teach the AI how a real company works. You will review AI-generated business emails, reports, and strategies to make sure they aren't just grammatically correct, but professionally sound. You are the "Business Mentor" for the AI.

Key Responsibilities:

• Professional Tone Review: Check if an AI-generated email to a client sounds professional, polite, and persuasive, rather than robotic or rude.
• Business Fact-Checking: If the AI suggests a marketing plan or a budget, you make sure the math is right and the advice follows standard business rules.
• Process Training: Teach the AI how to handle common office tasks, like summarizing a meeting, drafting an invoice, or creating a project timeline.
• Ethics & Etiquette: Ensure the AI understands "Business Etiquette" for your specific region (e.g., how to address a CEO in Riyadh vs. a Startup Founder in New York).

Requirements

Mandatory Qualifications:

• Education: A minimum of a Bachelor’s Degree in Business, Finance.
• Native Language: Native-level proficiency in your primary language. You need to know how people actually talk in business in your country.
• English Proficiency: B1 (Intermediate) English to follow global project guidelines.
• Experience: 1–2 years of working in an office environment (even as an intern) is a huge plus.

Assessment:

In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Why Join the TELUS Digital AI Community:

• Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
• Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.
• Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
• Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.
• Flexible Afterware: ?

Independent Contractor Relationship

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.