Business Intelligence Analyst - Remote

Crossroads

Greenville (SC)

Hybrid

USD 70,000 - 95,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Medical, Dental, and Vision Insurance

PTO

401K options with company match

Annual Continuing Education Allowance

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health day

Calm subscription for all employees

Job summary

Crossroads Treatment Centers is seeking a Business Intelligence Analyst to support healthcare data analyses and KPI reporting. Hybrid role in Greenville, SC with focus on financial and patient outcome metrics, cadence reporting, and stakeholder collaboration.

You will prepare department reports, build data models, and translate business requirements into actionable insights for senior leadership. Strong Excel/SQL, Power BI/Tableau skills, and effective communication are essential.

Qualifications

Bachelor's degree in Analytics, Mathematics, Business Management, or other relevant subject matter, or equivalent.
4+ years in business/reporting analyst role focused on Healthcare Operations and/or Transformation.
Proficiency in data visualization tools, such as Power BI and/or Tableau.
Strong proficiency in quantitative analysis using Excel Power Pivot, SQL, or other query languages.
Experience with designing models to ascertain patient outcomes and financial opportunity.
Familiarity/experience with project management with milestone-driven delivery.
Proficiency with Microsoft Office Suite.
Excellent verbal and written communication skills, with ability to present findings to senior management.
Superior problem-solving and logic processing skills to identify business growth opportunities.

Responsibilities

Support business partners with effective communication on metrics, benchmarks, and KPIs, focusing on financial and patient outcomes.
Explore healthcare data sets and perform statistical analyses to discern business trends using analytical solutions.
Prepare and communicate department reports on a set cadence (weekly, monthly, quarterly) using Excel, SQL, Power BI, etc.
Identify opportunities for business optimization through use of financial and operational data to influence strategy.
Collaborate across departments to design, develop, document, train, and implement data solutions based on stakeholder needs.
Gather requirements to translate technical and business needs; liaise between IT and business stakeholders to optimize tradeoffs.
Collaborate with stakeholders with minimal supervision and quickly analyze/present data in meaningful ways.
Adapt to a fast-paced environment and learn new corporate applications as needed.

Skills

Power BI

Tableau

Excel

SQL

Data analysis

Communication

Problem solving

Education

Bachelor's degree in Analytics/Mathematics/Business Management

Tools

Power BI

Tableau

Job description

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Business Intelligence Analyst

Support business partners with effective communication on metrics, benchmarks, and KPIs, with a special focus on financial and patient outcomes opportunity for new and existing projects.
Explore healthcare data sets and perform statistical analyses to discern and communicate business and industry trends using both new and established analytical solutions.
Prepare and communicate high-quality department reports on a set cadence (e.g., weekly, monthly, quarterly) using available technology (i.e., Excel, SQL, Power BI, R, etc.)
Identify opportunities for business optimization through use of financial and operational data to influence short- and long-term strategy.
Work across departments to collaboratively design, develop, document, train, and implement new data solutions and processes based on stakeholder needs.
Gather requirements to translate technical and business needs; liaise between IT and business stakeholders to optimize tradeoffs.
Ability to collaborate with stakeholders with minimal supervision and quickly analyze/present data in meaningful ways.
Enthusiasm for a fast-paced environment, continual change, and learning corporate applications/new software products as necessary to fully support the business.

Education and Experience requirements:

Bachelor's degree in Analytics, Mathematics, Business Management, or other relevant subject matter, or equivalent in ongoing self-education or commensurate experience.
4+ years in business/reporting analyst role focused on Healthcare Operations and/or Transformation required.
Proficiency in data visualization tools, such as Power BI and/or Tableau, to identify business insights and recommend tactical steps to improve.
Strong proficiency in quantitative analysis using Excel Power Pivot, SQL, or other query languages required
Experience with designing models to ascertain patient outcomes and financial opportunity.
Familiarity/experience with project management preferred with strong focus on use case building, requirements creation, and milestone-driven delivery.
Proficiency with Microsoft Office Suite.
Excellent verbal and written communication skills, with ability to present findings to senior management.
Superior problem-solving and logic processing skills to identify business growth opportunities.

Hours and Schedule

This role operates Monday through Friday. The position is hybrid and will require that the candidate can come into the office in Greenville, SC for meetings as needed.

Position Benefits

Have a daily impact on many lives.
Excellent training if you are new to this field.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!

Benefits Package