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Marsh McLennan Agency is seeking a Business Insurance Client Executive to provide strategic guidance, lead client deliverables, and drive renewal and new business initiatives from our Columbus, GA office.
Ideal candidates have extensive experience in client management, underwriting collaboration, and cross-functional leadership across HR, Finance and C-suite partners. A track record in program design and carrier relations is valued.
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Business Insurance Client Executive at Marsh McLennan Agency (MMA).
MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).
Applicants must be within driving distance to our Columbus, GA office to be considered for this role and have the ability to commute to the office a minimum of five days per week.
As an Business Insurance Client Executive, you will:
Provide guidance, direction and support to account team as needed for data entry into Agency Management SystemTactful demonstration to carrier partners of the timing, art and understanding of the underwriter mindset in order to obtain the most desirable outcome for client. Rate and coverage negotiation for renewal and competitive quotes prior to presenting to Producer.Drives strategy and ownership of client deliverables & meeting client expectations (including proposals, stewardship, meetings, special projects etc.).Partnership: Builds client relationships at all levels (HR, Finance, Decision-makers and C-Suite). Informs account team of any significant changes relating to the client. Understands and adapts to style of client to best suit their needs.Coordinates with Client Team to review tasks, status of deliverables, provide guidance on upcoming projectsStrategize on project details and give direction to the Client Team on needed tasks and sets / monitors deadlinesPrepares or coordinates preparation of deliverables for all client meetings throughout the year, including scheduling meetings, working within the parameters of the client's expectations on timing and deliverables. Drives coordination of assignments with Producer feedback. Together with Producer, attends and presents deliverables to the client.Advanced understanding of available tools (Reference Connect, Playbook, MMA U)Oversight for the delivery of other resources where applicable: Subject Matter Experts (Loss Control, Communications, Claims, etc.) Provides client insight as needed to make these areas more effective & tailored to the client's strategic direction. An internal resource for team to rely on for questions related to carriers, clients for solutions.Provides New Business and Renewal Support based on the following tasks: Assists Producer in New Business Production to include:Triage (qualification of opportunity and team set up)Strategy MeetingProgram DesignCoordinate Preparation of RFP with Internal ResourcesDevelop Service PlanPresentation to ProspectRenewal Strategy Meetings (Internal and External)Renewal Exposure AnalysisSends Submission to MarketPerforms Non-Admitted Carrier Due DiligencePerforms Premium, Rate and Coverage ComparisonsFinalizes Proposal and Presentation to client / prospectSubmits Bind Order to CarrierPerforms Premium AllocationsProvides General Service Support based on the following tasks: Assists in coordination of Carrier Loss Control Recommendation ComplianceProvides complex Contract Review Stewardship Review and Preparation
Our future colleague.
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
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Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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